Oncontact Software's client-management software (CMS) offering, tailored for the mid-market, promises comprehensive functionality in a simple package. The software features advanced analytics for campaign and marketing management as well as account management, out-of-the-box call-center integration,...
ChannelWave 5 focuses on the action in the middle by providing Web-based CRM and partner relationship management (PRM) technology for organizations that sell through such intermediaries as alliance partners, value-added resellers, systems integrators, and agents and brokers. The end-to-end offering ...
Onyx this month announced the general availability of its next-generation customer and partner portals, which -- in conjunction with the company's employee portal -- are designed to fully mirror customer interactions. The three portals comprise Onyx Enterprise CRM 4.0, a Web services offering that i...
Over the past year, Salesforce.com has launched a number of products, including applications for both the high and low end of the CRM market, and offline and mobile editions. Early next year, the company will roll out a billing product that will include contract management and order management featu...
As the contact center grows increasingly important to the enterprise, PeopleSoft is aggressively entering the field with PeopleSoft Support, a full-bodied application -- based on acquired technology -- that can be rolled into PeopleSoft 8. The application is intended not only to give a company the...
Good - It's entertaining and makes sporting events more interesting.
Bad - It increases the risk of gambling addiction and financial loss.
Neutral - The benefits and drawbacks are equally significant.
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/08/customer-experience.jpg
https://www.crmbuyer.com/story/cx-center-stage-at-oracle-cloudworld-177115.html
CX Center Stage at Oracle CloudWorld
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/10/Sweetwater-Mike-Clem.jpg
https://www.crmbuyer.com/story/new-sweetwater-ceo-amplifies-vision-for-music-retail-177794.html
New Sweetwater CEO Amplifies Vision for Music Retail
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/06/Gen-AI-chat.jpg
https://www.crmbuyer.com/story/is-generative-ai-the-next-big-cx-thing-despite-its-risks-177049.html
Is Generative AI the Next Big CX Thing Despite Its Risks?
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/03/business-presentation.jpg
https://www.crmbuyer.com/story/customer-analytics-now-a-pivotal-piece-of-the-retail-sales-puzzle-177486.html
Customer Analytics Now a Pivotal Piece of the Retail Sales Puzzle
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/10/woman-texting-diner.jpg
https://www.crmbuyer.com/story/marketers-texting-schedule-can-make-or-break-consumer-engagement-177813.html
Marketers’ Texting Schedule Can Make or Break Consumer Engagement
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/05/unboxing.jpg
https://www.crmbuyer.com/story/subscription-sales-spur-superior-selling-177636.html
Subscription Sales Spur Superior Selling
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/11/web-team.jpg
https://www.crmbuyer.com/story/customer-commerce-offers-smbs-an-e-commerce-path-to-better-cx-177820.html
Customer Commerce Offers SMBs an E-Commerce Path to Better CX
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/09/ecommerce-return.jpg
https://www.crmbuyer.com/story/the-price-retailers-pay-for-flawed-product-information-177772.html
The Price Retailers Pay for Flawed Product Information
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/03/ai-robot.jpg
https://www.crmbuyer.com/story/ai-is-already-at-a-tipping-point-177117.html
AI Is Already at a Tipping Point
Enter your Username and Password to sign in.
Loading ...
Social CRM
See all Social CRM