A while back we started hearing rumors about some kind of secret project Google was working on involving eyeglasses -- smart eyeglasses. You'd wear them like a normal pair of specs, but they'd somehow be connected to the Web, possibly through the Android phone in your pocket. And the lenses would di...
The debut of the latest iPad was once again an orgy of revenue for Apple. The company claims 3 million were sold in the opening weekend, and that certainly does sound like a lot. But just as iPad sales are running hot, apparently so are the iPads themselves. Some users claim the devices are growing ...
The name of AT&T's pain, for this month anyway, is Matthew Spaccarelli. He's a customer that gave the carrier a small thumping in court, and that would have left AT&T with a very minor scab. But it seems the company just couldn't resist picking at it. It all started when Spaccarelli took AT&...
Apple finally drew the curtain on its next-generation iPad, revealing a device that looks a whole lot like last year's model but is definitely packing some heavier guts. First of all the screen is now a super-sharp Retina display, so named because theoretically you shouldn't be able to spot the indi...
If you've visited basically any of Google's major services over the last several weeks, you may have noticed a little orange box that pops up as soon as you get to the page, sometimes hanging out right over the spot you wish to click. "We're changing our privacy policy and terms. This stuff matters...
Apple let OS X Lion out of its cage just last July, but the company's already started talking up the next version of its operating system, which it'll call "Mountain Lion." The details and developer preview that Apple has come out with indicate that even more iOS DNA is being mixed into OS X this ti...
Facebook's finally decided to take a head-first dive into the mountain of cash it's been standing on for years. Following several days of heated rumors and years of speculation about when CEO Mark Zuckerberg was finally going to cash in his chips, the company filed an S-1 statement with the SEC, pav...
pple's first fiscal quarter is usually a big one. The way its financial calendar works out, what it considers Q1 ends on Dec. 31, meaning it covers the entire holiday period, as well as maybe a little back-to-school action. But the numbers Apple posted about its most recent Q1 were in an entirely di...
The Stop Online Piracy Act, otherwise known as "SOPA," is losing friends fast, and now it looks like there's a good chance it'll lose the support it needs to make it out of Congress alive, much less the White House. SOPA and its Senate bill cousin PIPA, the Protect IP Act, have been controversial fr...
Google has tuned up its search engine once again, but this time instead of shaving a couple of precious microseconds off its response time, it's decided to adjust some back-end systems in a way that changes the kinds of results people get, depending on who they are. Google users who are signed onto ...
The arrival of the Amazon Kindle Fire gave Apple reason to worry, but it may have given Barnes & Noble a reason to completely freak out. Its Nook Tablet Android device arrived about a month after the Kindle Fire was announced, and the Nook may be in a much more vulnerable position than the iPad....
The Galaxy Nexus has finally arrived in the United States after showing up in places like Europe and Hong Kong several weeks ago. This is a Samsung smartphone running the very latest and greatest version of Android, Ice Cream Sandwich. And there are no factory-installed tweaks to the OS either -- it...
When a social media site undertakes a major redesign, it's kind of like that scene in "Indiana Jones and the Last Crusade." Drink from the right cup, and you're completely re-energized. But there are a lot of poor choices you can make, and drinking from any of the wrong cups will turn your site into...
The company Carrier IQ became an overnight pariah this week after a security researcher published information suggesting that software it makes could potentially be used to significantly violate the privacy of millions of smartphone users. The researcher is Trevor Eckhart, and he said that the way C...
Research In Motion continues its trend of getting beaten up week after week with more and more bad news. This time, it had to swallow three separate helpings of trouble affecting everything from its PlayBook tablet to its as-yet unborn BBX operating system. It's also going to have to deal with some ...
Yes - at a price below the $44 billion contracted agreement
Yes - the court will force Musk to close the deal at $44 billion
No - Musk will end up paying the $1 billion breakup fee to cancel the deal
No - Musk will prove Twitter violated the agreement and walk away without paying a penalty
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Call Center Conundrums and How To Achieve Meaningful Customer Interactions
Advanced Voice Response Tech Leading to Improved CX
NICE Platform Answers Call for Hyper-Personal CX Tools
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Sink or Swim: 5 E-Commerce Pain Points To Address for Success
Sweetwater's Well-Tuned Marketing Is Music to Shoppers' Ears
An All-Encompassing Approach to Cloud-Based Retail CRM
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Sports Betting Platforms Gambling With Substandard CX
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Remote Work Transformation Calls for Prioritizing Employee Tech Choices
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How AP Automation Bolsters Supplier and Customer Relationships
Managing Google's Algorithm Updates
4 Tips To Attract a Younger Customer Base
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4 Ways To Build Customer Loyalty Amidst Sky-High Inflation
Forrester Predicts Net Loss of 1.42 Million US Jobs to Automation by 2032
Reports Warn of Worsening Warfare From Cyber Criminals in 2022
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Zoho Consolidates Marketing Functions
Unboxing Marketing Maneuver Packs CRM, Personalization Inside the Box
Consumer Activism Will Steer Brand Focus in 2022
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5 Ways Chief Customer Officers Can Drive Net Revenue Retention
Supply Chain Fears, Inflation, Robust Online Sales Drove Jump in Holiday Returns
Piecing Together the Supply Chain Puzzle
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Looking for Love Online? Advice To Protect Your Wallet
Digital Clienteling Platform Breathes Life Into Live Commerce
Despite Covid Defections, CES 2022 Show Goes On Live, Virtual
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The CRM Quiz
Service Is More Than a Selling Opportunity
Have We Forgotten How To Sell?
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A Study of Selling
Digital Skills Front and Center
Build Better Customer Engagement for Bigger Brand Payoffs: Report
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CloudShare, HubSpot Integration Offers Clearer Vision of Product Engagement
Knowledge Management: The Silent Star of Modern Service
Oracle Service Empowers Organizational Growth With Automation
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