One of the announcements Marc Benioff made in his Day 1 keynote here at Dreamforce was Database.com. The news is that Salesforce is now enabling its customers to store their data on their own hardware inside their data centers. There is a need -- or at least a demand -- for this capability, as man...
Salesforce.com is riding the crest of wave after wave of good news as it starts Dreamforce, its annual convocation for customers, prospects, the press and analyst communities. Forty thousand people are expected in San Francisco for the event at some point in the week. In a sign of how big this eve...
There was brisk business in associated user group meetings in San Francisco before Dreamforce. For some reason, I don't understand why Dreamforce starts in the middle of the week this year, which is fortunate for two reasons: Hurricane Irene clobbered travel operations up and down the East Coast ov...
SugarCRM made enhancements in four areas in the Sugar 6 Spring 2011 release: CRM made global, CRM made mobile, CRM made social, and Sugar as a platform. SugarCRM will also work more on integration with IBM's Lotus family of products. Its acquisition of iExtensions could move its Lotus integration ro...
Salesforce Chairman and CEO Marc Benioff devoted much of his keynote speech at Dreamforce on Wednesday on lashing out at Microsoft. "There are forces out there that want to stop us," Benioff told his audience at Dreamforce 2010 in San Francisco. "We're trying to transform our industry, and when you ...
Well, it's Wednesday at Salesforce.com's Dreamforce in San Francisco, and the excitement is palpable. A huge crowd stood in line waiting for the doors to the keynote conference room to open, which they did at about 8:15 a.m. They were supposed to open at 8. Once again, Salesforce.com chairman and CE...
Salesforce.com has added 50 new features to Force.com, which it will roll out on Wednesday, company chairman and CEO Marc Benioff said. He disclosed the information during his keynote speech opening the Dreamforce 2010 conference in San Francisco's Moscone Center Tuesday. Benioff also described what...
Oracle will issue the first release of its next-generation Fusion applications in the first quarter of 2011, company CEO Larry Ellison has announced. It took the database giant five years to integrate the "best features" of PeopleSoft, Siebel and its own E-business suite. Oracle purchased PeopleSoft...
According to Siebel Systems founder and CEO Thomas Siebel, the hosted CRM market likely will generate $1 billion in revenue in 2004, followed by $1.8 billion the following year. If the keynote address Siebel gave Tuesday at Comdex is any indication, he wants his company to grab a huge slice of that ...
Good - It's entertaining and makes sporting events more interesting.
Bad - It increases the risk of gambling addiction and financial loss.
Neutral - The benefits and drawbacks are equally significant.
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CX Center Stage at Oracle CloudWorld
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New Sweetwater CEO Amplifies Vision for Music Retail
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Is Generative AI the Next Big CX Thing Despite Its Risks?
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Customer Analytics Now a Pivotal Piece of the Retail Sales Puzzle
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https://www.crmbuyer.com/story/marketers-texting-schedule-can-make-or-break-consumer-engagement-177813.html
Marketers’ Texting Schedule Can Make or Break Consumer Engagement
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Subscription Sales Spur Superior Selling
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https://www.crmbuyer.com/story/customer-commerce-offers-smbs-an-e-commerce-path-to-better-cx-177820.html
Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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https://www.crmbuyer.com/story/the-price-retailers-pay-for-flawed-product-information-177772.html
The Price Retailers Pay for Flawed Product Information
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https://www.crmbuyer.com/story/ai-is-already-at-a-tipping-point-177117.html
AI Is Already at a Tipping Point
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