Technology

Having trouble understanding that person at the end of the support line you’ve called to get some customer service? A Silicon Valley company wants to make those kinds of problems a thing of the past

The Handwrytten app is part of an automated CRM tool that lets businesses — and individuals with an entrepreneurial passion — integrate computerized automation with personalized handwritten notes to customers. The result is a novel approach to updating one of marketing’s best-known strategies ...

Automation will claim more than 11 million U.S. jobs over the next decade, according to a new report by Forrester. That's the bad news. The good news is that at the same time automation will create 9.63 million new jobs, for a net job loss for the period of 1.42 million jobs. The report noted that f...

The concept of bringing shared environments together gives new life to some tired old marketing strategies. It also suggests exactly where Facebook and the marketing industry plan to go. The E-Commerce Times discussed with Wyng CEO Wendell Lansford how metaverse technology will impact brands and the...

Canonical is pushing the limits to automate the full lifecycle of feature engineering, training, and release workflows for machine learning models with its MLOps platform Charmed Kubeflow 1.4. The new free release enables data science teams to securely collaborate on AI/ML innovation on any cloud, f...

Bias in AI systems can result in significant losses to companies, according to a new survey by an enterprise AI company. Thirty-six percent of companies revealed they had suffered losses due to AI bias in one or several algorithms, noted a DataRobot survey of over 350 U.S. and U.K. technologists

It is safe to say that all e-commerce platforms should feature trendy product offerings, crawlable and mobile-friendly site architecture, and ensuring 24/7 customer service. But above all else, having a strong on-site search could be one of the biggest factors in retaining customers and boosting rev...

Although Apple is expected to launch a mixed reality product sometime this year, don't expect it to lead its users into the metaverse, according to a prominent watcher of the company. Mark Gurman, who writes the Power On newsletter for Bloomberg, wrote in the latest edition of the publication that t...

CES 2022 officially runs Jan. 5 to 7, though numerous big press events took place on Monday, one day earlier than originally planned. TechNewsWorld attended many of the press conferences and presentations virtually. We assembled a roundup of some of the major announcements and innovations that will ...

The burst in sales will contribute to what could be a 20 percent increase in revenue for wearables sold by Apple in 2021 over the previous year. "The earware has become popular, iconic, a must have device," said Ramon T. Llamas, a research director at IDC. "For many iPhone owners, there is really on...

CES 2022 will not be canceled despite a surge of new Covid-19 infections. Though last-minute plans have made it a hybrid event with a physical show in Las Vegas and a digital component for those unable or unwilling to attend in person. In the weeks leading up to the event, numerous companies reconsi...

TechNewsWorld discussed the implications of remote workers' tech support needs with Stefan Engel, Lenovo’s VP and GM of Visuals Business. Engel sits in the catbird’s seat in seeing how employers are responding to the ongoing challenges of outfitting their remote workforce with the technical tool...

Cybercriminals in 2022 will move from identity theft to identity fraud, predicted the Identity Theft Resource Center. Bad actors are accumulating personal identifying information, but they're not using it to target consumers as much as they used to do. Rather, they're using it in credential attacks ...

Lumen is an impressive product with even more impressive results. Weight control may be its primary focus; however, anyone who wants to keep tabs on their overall health can gain tremendous personal insight from checking it out. Combined with its iOS or Android app, the process measures metabolism t...

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