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The New Era of E-Commerce Personalization
June 17, 2019
A personalized shopping experience gives e-commerce sites an edge, and businesses increasingly have been seeking ways to welcome their customers. "Every business should make their customers feel like they are the most important customer in the world," said Rob Maille, head of strategy and customer experience at CommerceCX. "To do that you need to know and anticipate their wants and needs."
Winners, Losers and No Shows at E3 2019
June 13, 2019
E3, the Electronic Entertainment Expo, was in full swing in Los Angeles this week. The annual trade show for the video game industry was not without a few surprises, a few disappointments and as usual a few companies that opted to forego the whole thing. Sony was among the companies that chose to skip the event, while rival Microsoft was present only via its annual press conference.
How to Sync Google Drive on Linux
June 12, 2019
Two of the more commonly used cloud storage services for personal use are Google Drive and Dropbox. Both cloud services are simple to set up and use reliably. Either one can be a suitable choice for storing personal files using free or paid plans. That said, Google Drive requires a manual overhead to manage files through its Web browser-only interface.
Xbox Gamers Will Give a Damn About This 'Scarlett'
June 11, 2019
Microsoft whetted the appetite of power-hungry Xbox gamers at its E3 preview, with new details about its next-generation gaming console code-named "Project Scarlett." Expected to arrive in time for the 2020 holidays, the new Xbox will have a custom-designed AMD processor based on the latest Zen 2 and Radeon RDNA technology. Scarlett also will have high-bandwidth GDDR6 memory and a next-gen SSD.
The 5 Most Pressing Problems With Drone Delivery
June 10, 2019
Amazon plans to begin drone deliveries within the next several months. The drones have become far more capable, safer, and less noisy, but there are five other problems that will need to be addressed before this delivery method reaches its full potential. Now, don't get me wrong. I'm looking forward to drone delivery. Still, there are several things that will need to be addressed.
Reliving D-Day Through Augmented Reality
June 6, 2019
The National Museum of the US Air Force in Dayton, Ohio, is honoring the exploits and sacrifices of the Greatest Generation in a new augmented reality exhibit "D-Day: Freedom from Above." This AR experience commemorates the 75th anniversary of the Normandy landings, which helped liberate France and Western Europe from the Nazis and lead to the Allied victory in the Second World War.
New Antitrust Probe Tightens Screws on Big Tech
June 5, 2019
The U.S. House of Representatives Antitrust Subcommittee has opened an investigation into competition in digital markets, increasing the pressure on big tech companies over antitrust issues. The subcommittee is part of the House Judiciary Committee. The bipartisan investigation will include a series of hearings on antitrust, commercial and administrative law about the rise of market power online.
Apple Highlights User Experience in New OS Lineup
June 5, 2019
Apple dangled the next versions of iOS, macOS and watchOS before developers' eyes during the keynote event at its World Wide Developers Conference in San Jose, California. In this round of operating system upgrades, Apple seems focused on improvements. "They're polishing a number of aspects of the operating systems, " said Ross Rubin, principal analyst at Reticle Research.
Stripe Offers SMBs Chargeback Fraud Relief
June 4, 2019
Payment processing company Stripe has launched Chargeback Protection, a machine learning-based system to limit the impact of fraudulent credit card transactions on merchants. A chargeback is a demand by a credit card provider for a retailer to make good on a fraudulent or disputed transaction by repaying the full purchase amount plus a chargeback fee.
Leveraging Live Video Streaming, the Great Democratizer
June 1, 2019
When live streaming first started to roll out across multiple social media platforms, it remained pretty unclear how this new technology would interface with Internet users. More often a source for friends to include one another on events they're missing out on, frequent uses of live video streaming felt experimental in nature. What was it all about?
The Cannabis Rush: Where There's Smoke, There's E-Commerce
May 31, 2019
The budding online cannabis industry has a long way to go before it delivers bumper crops. The market for both recreational and medicinal cannabis has been plowed and pre-seeded by the previous underground market and the impetus of state laws legalizing its use. Still, the cannabis industry is almost invisible online, cloaked as it is in a broad ad and search engine blackout.
Trailblazing a Path for Blockchain
May 30, 2019
Many of us think of blockchain as the technology that prevents counterfeiting digital currencies like bitcoin. However, the so-called cryptocurrencies have hit the rocks recently, losing value or at least fluctuating wildly, making them look more like the stocks of startups than stores of value. Still, as an independent technology the value of blockchain is only growing.
Amazon Debuts Echo Show 5: Smaller, Cheaper, More Private
May 30, 2019
Amazon has announced the Echo Show 5 and is taking preorders. This third-generation Echo Show is called the "5" because it has a 5.5-inch diagonal display. he Echo Show 5 is available in the line's standard Charcoal and Sandstone colors. It is priced at $90. New Alexa routines are available on the Echo Show 5, such as a nighttime routine that turns off the bedroom lamp and plays soothing sounds.
Apple's New iPod Gets in Touch With Gamers
May 29, 2019
Apple has refreshed its iPod touch line of media players with a faster processor, greater storage capacity and improved communications features. The new iPod is built on Apple's A10 Fusion chip, the same processor used in the iPhone 7. According to Apple, the power upgrade delivers two times faster performance than previous models and three times better graphics.
How to Set Up Your Computer to Auto-Restart After a Power Outage
May 28, 2019
Aside from malware and viruses, nothing has the potential to be more dangerous to your computer's health than power outages. Here is how to ensure your computer keeps it boot on when a power failure turns the lights off. With the approach of the turbulent summer season, it is important to know what kills the electrical lifeline, how to safeguard your digital gear from fatal reboot disease.
Leveraging the Tools That Fuel E-Commerce Growth
May 25, 2019
E-commerce technologies have been innovating fast. It's no surprise, considering e-commerce in North America grew by 15 percent in 2018, to reach more than $500 billion. Today's e-commerce businesses need to stay ahead of the curve if they want to be the consumer's choice, as convenience and relevance remain king. Companies can stand out by deploying some of the latest technologies.
T-Mobile-Sprint Merger Teeters Between FCC Approval, DoJ Rejection
May 23, 2019
United States Federal Communications Commission Chairman Ajit Pai this week gave the green light to a merger between T-Mobile and Sprint, currently the third- and fourth-largest mobile carriers respectively. The nation's top telecom regulator agreed to the $26 billion merger, but with some conditions -- the most notable being that Sprint would sell off its Boost Mobile prepaid cellphone brand.
ARM Joins Firms Shunning Huawei's Business
May 23, 2019
British mobile device software design firm ARM has ordered its staff to stop working with Chinese smartphone giant Huawei, in compliance with a ban issued by President Trump. Under an executive order he signed last week, foreign companies and individuals are prohibited from buying United States technology and services without first obtaining special approval from the U.S. government.
US Post Office to Test-Drive Autonomous Trucks
May 22, 2019
The U.S. Postal Service has announced a pilot project using self-driving trucks. It will conduct the two-week experiment in collaboration with TuSimple, an autonomous driving technology company based in San Diego. TuSimple's contract with the postal service calls for one of the company's self-driving trucks to make five round trips hauling USPS trailers between Dallas and Phoenix.
Better Customer Satisfaction Through AI-Enabled CRM
May 22, 2019
You don't have to be entrenched in the tech world to have heard the term, "artificial intelligence," but what is artificial intelligence, or AI, as it's commonly known? Simply put, AI is the simulation of human intelligence processes performed by machines or computer systems. Nowadays, AI is being used to carry out many jobs previously held by humans, but there's no need to panic.
Cybercriminals Score Billions in Cryptocurrency Thefts
May 21, 2019
Is anyone surprised to learn that in just the first quarter of 2019 more than $1.2 billion worth of cryptocurrency was stolen? Probably not. This story follows the old line from bank robber Willie Sutton who is credited with saying that he robbed banks "because that's where the money is." So not much has changed. Cryptocurrencies are not exactly money, though, even if they do have a market value.
5G Could Mess With Accuracy of Weather Forecasts
May 21, 2019
Next-generation 5G mobile communications technology could have a harmful impact on weather forecasting in the United States, based on expert testimony presented before a U.S. House committee during a hearing on the future of weather forecasting. Interference from 5G wireless phones could reduce the accuracy of weather forecasts by 30 percent, said Neil Jacobs, Acting Under Secretary of Commerce for Oceans and Atmosphere at NOAA.
How Artificial Intelligence Is Reshaping the Workforce
May 17, 2019
Shoppers soon might see a lot more robots in Walmart stores -- but not toy robots or even human assistant gadgets that are available for purchase. Walmart's new robots will be taking over repeatable, predictable and manual tasks that up to now have been carried out by human employees. At Walmart stores, robots will scan shelf inventory and track boxes as part of its inventory management.
SCOTUS Greenlights Apple App Store Antitrust Lawsuit
May 14, 2019
The U.S. Supreme Court has given thumbs up for a class action antitrust lawsuit to proceed against Apple for alleged monopolistic practices at its App Store. In the case, Apple Inc. v. Pepper et al., the consumer plaintiffs maintain the Cupertino, California, company has monopolized the retail market for the sale of apps, and that it used its position to charge higher-than-competitive prices.
Online Shopping Gets Real: The Rise of Interactive Product Visualization
May 13, 2019
The shopper's desire to touch, feel, see and hear is what interactive product visualization is all about. In a world dominated by digital interfaces, interactive product visualization gives consumers the opportunity to experience, see, and understand products before buying them. Interactive product visualization brings products closer to the people interested in purchasing them.
Google, Microsoft In Step in New Era
May 13, 2019
Apple, Google and Microsoft are three very powerful companies. Two of them had big events last week -- Google I/O and Microsoft Build. What I found interesting was that both Google and Microsoft largely were on the same page about focusing on the customer. Both Google and Microsoft have been making massive advancements with AI. Both have increased their efforts to make the world a better place.
Review Roundup: Pixel 3a Wins Kudos for Cameras, Battery Life, Assistant
May 9, 2019
Google's Pixel 3a smartphone, launched at Google's 2019 I/O developer conference, has wowed reviewers with the quality of its photos and other features, as well as its low price. "I like the direction Google is taking with the 3a," said Ramon Llamas, research director at IDC. "While it removes some of the features and functionalities of its cousins, it still retains the key ones."
Google Showcases AI, Preaches Privacy at I/O Keynote
May 8, 2019
Google showed off its chops in AI and ML, renewed its commitment to giving users greater control over their data, and introduced a new economically priced smartphone during a keynote presentation at its annual I/O conference. "They were there to hammer home the point that when it comes to AI, they are ahead of their peers," said Paul Erickson, a senior analyst at IHS Markit.
Facial Recognition and the Fight for Diversity
May 6, 2019
I spent a good deal of my educational and early career as an analyst doing research at scale. In fact, the way I got into the executive resources program at IBM was through one of the largest research projects my division had ever undertaken. A recurring issue with those who attempt to address the diversity and inclusion problem is that in the absence understanding it, they focus on the symptoms.
No Easy Decision: Choosing Between Pay-TV Services
May 3, 2019
Many consumers in recent years have opted to cut the cord -- that is, to ditch cable or satellite TV and instead rely on OTT streaming services for their viewing pleasure. Price has been one factor, but changing viewing habits has been another. As a reporter who covers pay-TV services of all varieties, I actually went the opposite direction and for some time have had both cable and satellite.
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How important is a candidate's knowledge of technology in winning your vote?
Extremely -- technology is at the center of most of the world's big problems and solutions.
Very -- a candidate who doesn't understand technology can't relate to young people.
Somewhat -- a general understanding is sufficient.
Not very -- choosing good advisers is more important than direct knowledge.
Not at all -- technology is often a distraction from more important issues.