Consumers Becoming More Tolerant of Chatbots for Certain Tasks January 15, 2021 ![]() |
Oracle Launches Version 21c January 14, 2021 ![]() |
Revving Up for CRM in 2021 January 11, 2021 ![]() |
Salesforce to Acquire Slack in $27.7 Billion Deal December 1, 2020 ![]() |
The Great CRM Shift of 2020 November 19, 2020 ![]() |
Online Grocers Must Modernize Digital Platforms to Thrive November 16, 2020 ![]() |
How to Continue Winning Business During a Pandemic November 9, 2020 ![]() |
Chat Commerce Driving Higher Revenue, Better CX November 6, 2020 ![]() |
Why Hasn't CRM Taken Over the World? October 8, 2020 ![]() |
G Suite Rebranded as Google Workspace October 7, 2020 ![]() |
Supply and Demand: A Moving Target for E-Tail Marketers October 1, 2020 ![]() |
What's Old Is New Again September 24, 2020 ![]() |
The Ease and Risk of Buy Now Pay Later Plans September 22, 2020 ![]() |
Fall Ramp-Up September 15, 2020 ![]() |
SugarCRM Adds AI to Sweeten the Customer Experience Pot September 8, 2020 ![]() |
How Customer Conversations Can Create Personalization in E-Commerce September 8, 2020 ![]() |
How Chatbots Improve Employee Productivity in the 'New Normal' August 31, 2020 ![]() |
Retailers to Consumers: Let's Get 'Phygital' August 20, 2020 ![]() |
Never Complain, Never Explain August 19, 2020 ![]() |
Automated CX Strategies to Revitalize Customer Relations August 11, 2020 |
Oracle Marketing August 10, 2020 ![]() |
Latest Shopping Trends Emphasize Need for Retail Marketing Foresight August 4, 2020 ![]() |
Panic Buying Sparks New E-Tail Strategies July 23, 2020 ![]() |
Salesforce Ups Its Marketing Game July 21, 2020 ![]() |
Refocus Your Sales Strategy on the Phone Call July 20, 2020 ![]() |
Improving Company Performance July 13, 2020 ![]() |
The Trail to the Platform July 1, 2020 ![]() |
B2C Marketers Grapple With Personalization Tactics June 29, 2020 ![]() |
Let's Rethink Our Relationship With CRM June 24, 2020 ![]() |
Verint Automates Management of Return-to-Work Health Practices June 10, 2020 ![]() |