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E-Commerce Provides Fertile Ground for B2B Growth
November 19, 2017
Business-to-business firms view increased online activity as an effective way to boost their growth, according to a new report from CloudCraze. Eighty-nine percent of the 400-plus B2B decision makers CloudCraze surveyed in the United States and Europe expected digital commerce would help their businesses grow. E-commerce has altered the role of sales teams, the CloudCraze survey also suggests.
Why Are Tech Companies Trying to Kill Us?
November 13, 2017
This is the question that keeps me up at night after seeing the news of Russian influence through social media, and the rapid rise of road deaths due to smartphone use. I wonder if the executives in these firms understand not only that dead customers don't generate revenue, but also that some of the victims could end up being their own kids, spouses or parents.
Amazon May Disrupt Prescription Drug Space Next
October 31, 2017
The rumor that Amazon has set its sights on disrupting the pharmaceutical industry has gained greater currency recently, just months after the company set the grocery business on fire with its acquisition of Whole Foods, and in the midst of its widely publicized search for a second U.S. headquarters location. Amazon reportedly has taken major steps toward becoming a drug distributor and seller.
E-Commerce Firms: Get Ready for New Privacy Laws
October 24, 2017
The Federal Trade Commission regulates privacy in the United States, and under the FTC rules, a website need not have a privacy policy at all. However, a website must comply with and not violate its policy if it has one. ifeLock learned that lesson the hard way when " target="_blank">the FTC sued it for failing to abide by its privacy policy. How do other countries' privacy laws apply to U.S. businesses?
Linux Foundation Launches Open Data Licensing Agreements
October 23, 2017
The Linux Foundation has introduced the Community Data License Agreement, a new framework for sharing large sets of data required for research, collaborative learning and other purposes. CDLAs will allow both individuals and groups to share data sets in the same way they share open source software code. The agreement could help foster an increase in data sharing across a variety of industries.
Counting Down to ASC 606
October 19, 2017
There will be little New Year's Eve celebrating but perhaps a lot of morning-after hangovers for U.S. businesses that haven't begun preparing for ASC 606, the Financial Accounting Standards Board's new rules about revenue recognition. They are set to go into effect on Jan. 1, 2018. The news is much the same for Europe, though there the rule's name is "IFRS 15." The change is hard to do.
Apple, GE Join Forces on Industrial IoT Apps
October 19, 2017
Apple and General Electric on Wednesday announced a new software development kit for iOS that enables developers to create applications for Predix, an Internet of Things platform made by GE. Applications developed with the new SDK could give industrial operators more insight and visibility into the performance of their equipment and operations on an iPhone or iPad.
Accenture, SAP Plot One CX Platform for All
October 18, 2017
Accenture Interactive and SAP Hybris have partnered to create a new platform that will let users build and curate end-to-end contextual, personalized customer experiences -- from marketing, e-commerce and offline shopping to customer service and loyalty management. The joint platform will target B2C and B2B firms in retail, telecommunications and resources.
Evolution of the 4th Utility: Fixed Broadband
October 17, 2017
In-home broadband has become "the fourth utility" in United States households, many of which have multiple connected devices and viewing screens. More than 85 percent of U.S. homes have broadband service, according to Parks Associates, 93 percent of those have DSL, fiber or cable high-speed, fixed-line Internet services. Fixed broadband demand is a key contributor to operators' ongoing profits.
FTC Tightens Screws on Social Media Influencers
October 12, 2017
Social media influencer advertising has become a major factor in e-commerce. Marketers of both big and small brands long have committed large chunks of their advertising budgets to endorsements by well-known personalities. Social media influencer campaigns are based on that tried-and-true formula, but the implication is that the endorsements are voluntary.
Walmart Throws Down Gauntlet to Amazon
October 11, 2017
Walmart on Tuesday outlined plans to grow its critically important e-commerce business in the U.S. by 40 percent over the next fiscal year. The company intends to leverage a series of key acquisitions and its more than 4,600 brick-and-mortar locations to mount a direct challenge to Amazon for millennial customers. Walmart is the largest retail operation in the world and the leading U.S. challenger to Amazon.
Google Pixel 2: 8/10ths of an Apple-Killer Strategy
October 9, 2017
What would it take to cause Apple to fail? While Steve Jobs was alive, the prevalent belief was that it would take his removal from the company. That has happened, but Apple's valuation and reserves are higher. Although the foundational element was removed, no one really went after Apple hard until last week, when Google launched a comprehensive strategy that clearly targeted the company.
Are You Ready for a RoboCEO?
October 5, 2017
Here's a disturbing thought: A RoboCEO powered by artificial intelligence -- possibly based on IBM's Watson -- could be running some companies within the next decade. Not every company will warm to the idea, to be sure, but it's conceivable that the practice could begin. This idea has started to bubble to the surface, with leaders like Alibaba Chairman Jack Ma apparently taking it seriously.
Innovation Requires Market Enablement
September 26, 2017
In this age of tech industry consolidation, one has to wonder what will happen with the pace of innovation as a few large companies begin to dominate. In personal computers, the WinTel marriage continues to control the technology, while Dell, HP and Lenovo control the devices. Similarly, in smartphones, Apple and Samsung, which both design their own chips and devices, dominate the market, especially in North America.
Companies Cheer Completion of Open-Design Transatlantic Internet Cable
September 23, 2017
Microsoft on Friday announced completion of the Marea undersea cable, which stretches 4,400 miles between Virginia Beach, Virginia, and Bilbao, Spain. A joint project of Microsoft, Facebook and global telecommunication infrastructure company Telxius, the cable lies more than 17,000 feet below the ocean's surface. It is the first cable to link Virginia and Spain.
Cloud Partner Program Aims to Replace ERP
September 22, 2017
Brightpearl, which offers a cloud-based retail management system for mid-sized retailers and wholesalers, on Wednesday launched a new Enterprise Partner Program. The company aims to build out its partner ecosystem to deploy an end-to-end management service for omnichannel retailers as an alternative to traditional enterprise resource planning systems.
Red Hat Enlarges Its Open Source Patent Promise Umbrella
September 22, 2017
Red Hat on Thursday announced major enhancements to the Patent Promise it first published 15 years ago, with the intention of providing new protections to innovation in the open source community. In its 2002 Patent Promise, Red Hat vowed not to pursue patent infringement actions against parties that used its covered Free and Open Source Software, or FOSS, subject to certain limitations.
The New iPhones: Apple's Strangely Wrongheaded Pivot
September 18, 2017
It fascinates me that succession from a successful CEO to the chosen successor almost always goes badly. This phenomenon isn't limited to the CEO level -- I've seen highly successful CMOs followed by handpicked successors who also seem to have no clue as to why their predecessor did so well. I think it comes down to a lack of mentoring combined with misconceptions.
Oracle's Numbers
September 11, 2017
Oracle will announce its Q1 revenue and profit numbers after market close on Wednesday. There's more than a little excitement about what might be revealed, specifically if the company can continue its rise, thanks to its cloud products. The anticipated answer is yes, but there's potential for a surprise. The company so far has been posting great numbers for its cloud products.
Apruve Allies with Matrix to Reduce B2B Credit Risk
September 11, 2017
Apruve last week announced a strategic alliance with Matrix Payment Systems to create a turnkey solution to mitigate the risk of advancing a revolving line of credit to business customers. Under the agreement, the companies will help businesses streamline the extension of credit with less financial risk and fewer back office overhead expenses. Both companies have dozens of customers.
Vivaldi CEO Claims Google Retaliated for Privacy Criticism
September 6, 2017
Vivaldi CEO Jon von Tetzchner, the brains behind both the new Vivaldi browser and the early Opera browser, has accused Google of retaliating against his company after he questioned its customer privacy practices. Vivaldi's Google Adwords campaigns mysteriously were suspended just two days after von Tetzchner's criticisms of Google's handling of customer data were published this spring, he said.
Alexa, Cortana Become New BFFs
September 2, 2017
Microsoft and Amazon this week announced a deal that will let their voice-controlled digital assistants, Cortana and Alexa, engage in cross-platform communications. Microsoft customers will be able to access Alexa voice commands by saying "Cortana, open Alexa" on any device that supports Cortana, which is available on millions of desktops, laptops, tablets and other devices.
Apple, Accenture Team on iOS Enterprise Apps
August 30, 2017
Apple and Accenture on Tuesday announced a new partnership to develop iOS tools and services to help enterprises connect with their customers through iPads and iPhones. Accenture will create a dedicated iOS practice within Accenture Digital Studios, staffed by a range of visual and experience designers, programmers, data scientists and architects, as well as hardware and software designers.
Ten Billion
August 29, 2017
Salesforce announced the partial attainment of one of its long-range goals in its Q2 earnings announcement last week: It eclipsed its goal of a $10 billion run rate. This will be followed by similar announcements over the next year -- first $10 billion year, etc. -- and why not? The company should celebrate. Second quarter revenue hit $2.56 billion, a 26 percent increase year over year.
Amazon Takes 1st Steps Toward Whole Foods Pricing Makeover
August 28, 2017
Amazon kicked off the completion of its acquisition of Whole Foods Market with steep price cuts on some products. Among those now available at lower prices are Whole Trade bananas, organic avocados, organic large brown eggs, responsibly-farmed salmon and tilapia, organic baby kale and baby lettuce, animal-welfare-rated 85 percent lean ground beef, and organic Gala and Fuji apples.
As New Turnaround King, Is HP Better Than Apple?
August 28, 2017
HP is the new turnaround king -- but is it better than Apple? IBM was the king of tech in the 1980s, but in the 1990s it was the king of turnarounds, after almost going under but coming back from a negative brand equity, which occurs when folks will pay more for a no-name product than one with a negative brand. Apple, at the end of the 90s, was in much the same shape IBM was at the beginning.
Tech Leaders Urge UN to Ban AI-Based Lethal Weapons
August 23, 2017
A group of the world's top technology leaders have published an open letter urging the United Nations to ban the use of AI in weapons systems, amid growing concerns that autonomous killer robots could wind up taking control. The group of 116 companies, most of which specialize in robotics or AI, argued that its growing use could revolutionize modern warfare in irreversible ways.
Kari's Law: A 911 Fix That Will Make the US Safer
August 22, 2017
The 911 emergency number was created back in the day when telephones were connected by wires, before cellphones or Voice over Internet Protocol in the home, and before Multi-Line Telephone Systems in the enterprise. In the early days, anyone could dial 911 for police, fire or medical emergencies. When consumers dropped land lines and started using Internet phone services, a 911 problem surfaced.
Consumers Gain More Power to Seek Data Breach Damages
August 21, 2017
There are no good outcomes of an electronic data system breach. At best, companies dealing with e-commerce technologies face the formidable task and the resulting cost of repairs. In addition having to fix information technology systems, companies suffering breaches may be increasingly vulnerable to legal action taken by customers whose personal data was affected.
What Tech Companies Are Doing Wrong With Extremists
August 21, 2017
It is starting to worry me how little the responses by tech firms will do to fix the problem of extreme views instead of just driving them underground. This is largely due to the excessive focus firms now have on how they are run. Companies tend to be run tactically, with officials more likely to make decisions that will seem to make a problem go away but do not deal with the cause of the problem.
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What effect is social media having on the current discussion of sexual misconduct?
It's enabling many more people to engage in serious discussions.
It's functioning mostly as an echo chamber.
It's giving everyone a voice.
It's creating much more divisiveness.
It's enabling a cultural re-education.
It's making my news feed so unpleasant I'm staying away.