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Denis Pombriant
Counting Down to ASC 606
10/19/17 4:54 PM PT | CRM Buyer | 922 Words

There will be little New Year's Eve celebrating but perhaps a lot of morning-after hangovers for U.S. businesses that haven't begun...

Denis Pombriant
Salesforce's IoT Strategy
10/16/17 2:33 PM PT | CRM Buyer | 519 Words

Salesforce is a large and well-disciplined development company. It's pretty good at marketing too. It continues to innovate in all product...

Denis Pombriant
Salesforce Gets Granular
10/11/17 12:43 PM PT | CRM Buyer | 430 Words

If you need an example of digital disruption, you can't do better than the retail banking industry. A byzantine collection of...

Denis Pombriant
OpenWorld 2017
10/10/17 3:18 PM PT | CRM Buyer | 854 Words

I spent last week at Oracle's customer event, OpenWorld 2017, in San Francisco. When I wasn't drinking from an information fire...

Denis Pombriant
Show Season
10/04/17 11:21 AM PT | CRM Buyer | 823 Words

Autumn officially kicked off about a week ago -- not with some celestial convergence but with show season, with companies like...

Denis Pombriant
Digital Hub Returns
09/28/17 3:20 PM PT | CRM Buyer | 647 Words

Digital Hub is not a new idea. It's been percolating for a few years, and its roots can be traced to...

Denis Pombriant
Einstein Tries Sales Forecasting
09/25/17 1:20 PM PT | CRM Buyer | 599 Words

When Salesforce unveiled sales forecasting with its artificial intelligence tool, Einstein, my immediate reaction was that it should have tried something...

Denis Pombriant
Finally Oracle
09/20/17 2:59 PM PT | CRM Buyer | 797 Words

Oracle showed some very good numbers in its latest earnings announcement. As it begins its second year of aggressive cloud...

Denis Pombriant
The Vision Thing
09/15/17 5:00 AM PT | CRM Buyer | 771 Words

Salesforce earlier this year introduced its Einstein Vision capability, an idea with a lot of promise but not a great deal...

Denis Pombriant
Oracle's Numbers
09/11/17 4:01 PM PT | CRM Buyer | 450 Words

Oracle will announce its Q1 revenue and profit numbers after the markets close on Wednesday. There's more than a little...

Denis Pombriant
6 Reasons You Need CPQ
09/06/17 3:15 PM PT | CRM Buyer | 705 Words

Many businesses still don't use configure, price, quote software in their routine sales processes. Maybe they don't need it, but for...

Denis Pombriant
Ten Billion
08/29/17 2:46 PM PT | CRM Buyer | 898 Words

Salesforce announced the partial attainment of one of its long-range goals in its second-quarter earnings announcement last week: It eclipsed its...

Denis Pombriant
CRM Health Check
08/18/17 5:00 AM PT | CRM Buyer | 974 Words

As an industry, CRM continues to grow and shower benefits on its users. It's hard to imagine that some businesses still...

Denis Pombriant
Yes, and...
08/10/17 9:06 AM PT | CRM Buyer | 712 Words

The further we go in the CRM adventure, the less our efforts seem to be about technology. That's because we're reaching...

Denis Pombriant
Spanning Front and Back Offices
08/02/17 3:26 PM PT | CRM Buyer | 856 Words

CPQ -- that is, configure, price, quote -- is one of the most transitional apps, because it spans front and back...

Denis Pombriant
Sage Buys Intacct
07/26/17 10:21 AM PT | CRM Buyer | 833 Words

Sage's Tuesday announcement of its agreement to buy Intacct prompts a multilayered look at the evolution of the cloud enterprise...

Denis Pombriant
Elon Musk: Luddite?
07/24/17 4:55 PM PT | CRM Buyer | 1026 Words

It's hard to believe that the founder of Tesla Motors and SpaceX could have such reactionary views about artificial intelligence ....

Denis Pombriant
Beginning of a Paradigm
09/04/14 8:40 PM PT | CRM Buyer | 927 Words

I've been following the wearables space with great interest over the last year, from the first steps of products like Fitbit...

Denis Pombriant
Customer Experience Guru Joe Pine: Authenticity Is the New Quality
01/09/08 4:00 AM PT | CRM Buyer | 2044 Words

Denis Pombriant: You and your writing partner James Gilmore have been responsible for introducing some important ideas into the business world, like mass customization and the experience economy. How do you come up with ideas like that?

Joe Pine: Basically, we...

Denis Pombriant
'Well, I Am a Systems Guy'
12/15/10 5:00 AM PT | CRM Buyer | 909 Words

Denis Pombriant interviewed by John Taschek at Dreamforce.

Of Clouds and Forces
Nonetheless, if you look at the now eight clouds you are likely to miss -- or underestimate --...

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