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NICE inContact February 12 webinar

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Jeffrey M. Kaplan's Best Shopping Bets
04/08/11 5:00 AM PT | E-Commerce Times | 640 Words

... is on a buying binge as it attempts to build on its extraordinary sales momentum and broaden its market penetration within existing customer organizations and among new organizations. Since the end of last year, has acquired five companies starting with...

Jeffrey M. Kaplan Unleashes Cloud Analytics Tidal Wave
10/14/14 5:00 AM PT | E-Commerce Times | 642 Words

... CEO Marc Benioff last month tweeted about the tentative agenda for this week's Dreamforce and caused a tizzy by revealing a keynote session entitled "Analytics Cloud." Although the company immediately denied that it was planning to unveil such a thing or that Benioff intentionally spilled the beans about the new offering, ...

Denis Pombriant
Zuora and A Good Deal
04/06/11 5:00 AM PT | CRM Buyer | 843 Words

Zuora and have announced a new offering that highlights the strengths of each company and delivers new functionality to the telecommunications industry. Zuora for the Communications Industry is a solution based on the platform that handles billing, payments and customer care...

Erika Morphy Debuts Dev Platform in Winter '08
09/18/07 8:02 AM PT | CRM Buyer | 753 Words

... added two functional areas to its CRM and introduced its platform with the rollout of its Winter '08 release. The new product lines are Content and Ideas, which provide content management and a Web 2.0 environment for collaboration...

Martin Middlewood's IPO: Welcome to the Big League
06/23/04 3:14 PM PT | CRM Buyer | 1207 Words

... CRM vendor made its NYSE debut Wednesday, and got off to a quick start. After announcing its initial public offering of 10 million shares of common stock at US$11 per share, the company's stock soared to around $17 per share by...

Staff Writer Builds Momentum as IPO Day Nears
02/26/04 8:57 AM PT | CRM Buyer | 642 Words

... CRM software vendor released a spate of announcements Wednesday in advance of its impending IPO. The announcements included its largest implementation yet, a 2,000-seat deal with SunTrust Banks; the release of an sforce toolkit for IBM's WebSphere Web services platform ;...

Louis Columbus, Google Take Baby Steps Toward Integration
03/11/08 4:00 AM PT | CRM Buyer | 929 Words

This latter type of partnership is starting to emerge between and Google , and that's a very good thing for the CRM industry.

XML Integration Baby Steps
It's clear that Google and are moving quickly in the direction...

Erika Morphy Cuts AppExchange Loose
04/23/07 11:58 AM PT | CRM Buyer | 660 Words

... its drive to expand beyond servicing a company's front-end needs, is making products developed for its AppExchange platform available to any company -- not just buyers of its flagship CRM application. Salesforce Platform Edition gives users access to the 575 or...

Elizabeth Millard Weathering the CRM Storm
12/08/03 3:57 AM PT | CRM Buyer | 787 Words

After all of this scuffling for the CRM crown, at least one company is standing tall as the dust settles: . The subscription service firm recently announced a profitable second quarter on the heels of a highly successful first quarter. With new...

Kris Holt Drops $1M to Make Hackathon Results Fair
12/03/13 3:41 PM PT | TechNewsWorld | 658 Words

At the Dreamforce software conference last month, held a Salesforce1 Hackathon, in which more than 4,500 developers were encouraged to build apps using the company's customer relationship management platform.

Firestorm Over Judging
A firestorm erupted over the judges' decision...

Erika Morphy Reaches for Bigger Slice of Government Cloud Pie
04/25/12 10:41 AM PT | CRM Buyer | 613 Words

... has unveiled a new series of cloud computing initiatives for the government user base -- a highly lucrative niche for tech vendors, especially those that can present their products in a budget-friendly light. The new offerings, bundled under the name "Government...

Rob Spiegel Snags Radian6 in Social Media Shopping Spree
03/30/11 12:52 PM PT | CRM Buyer | 796 Words

... has signed an agreement to acquire Radian6 for US$276 million in cash and $50 million in stock. Salesforce intends to use Radian6, a platform for social media monitoring, to help its clients track hundreds and millions of conversations on Facebook ,...

Erika Morphy
Dell, Join Forces in SMB Territory
10/13/09 4:00 AM PT | CRM Buyer | 611 Words

Dell and have added another tie that binds -- a service offering's flagship CRM applications to Dell's SMB customers. Data integration and quality control are among the value-add features Dell is bringing to the table through its integration services division. This...

Erika Morphy Drops $31.5M for Contact Center Software Firm
08/20/08 2:27 PM PT | CRM Buyer | 595 Words

... has acquired InStranet for US$31.5 million, a transaction that includes the assumption of $4.2 million in cash on InStranet's balance sheet. This deal is grander in scale than any of's previous acquisitions; the company's past purchases have been small one-off...

Erika Morphy Introduces New Integration Tools
11/28/06 9:13 AM PT | CRM Buyer | 579 Words

... on Monday introduced ApexConnect, a new family of integration tools that connect its on-demand customer relationship management solution with back-office systems.
ApexConnect combines some earlier functionality -- such as its Microsoft Office, Lotus Notes and CTI connectivity -- with...

Denis Pombriant Takes a Big Step Forward
04/12/06 8:03 AM PT | CRM Buyer | 855 Words

... announced its purchase of Sendia on Tuesday in a well publicized affair that included a luncheon/press conference complete with presentation, demo and panel discussion. Some of the buzz around the announcement was a mild debate about the importance of the whole...

Keith Regan Launches Software Marketplace
09/13/05 10:44 AM PT | E-Commerce Times | 598 Words

... to spur interest in its hosted platform among non-CRM users and compel more developers to build compatible tools, has launched an online application marketplace. Known as AppExchange, the marketplace will offer applications developed by and third parties for everything from...

Elizabeth Millard on the Custom CRM Frontier
04/14/04 1:51 PM PT | CRM Buyer | 631 Words

... , an on-demand CRM service provider, has announced the availability of Spring '04, a highly customizable CRM service. The product already has been deployed to's customers worldwide. The company expects it will fit well with its other offerings and will...

Staff Writer Debuts Office Edition
01/15/04 2:03 PM PT | CRM Buyer | 544 Words

... announced Wednesday that its CRM solution, Winter '04, now links seamlessly with Microsoft Office applications . The new service, called Office Edition, will be available as of Thursday evening at no extra charge to current users and will not...

Erika Morphy Chalks Up Strong FY12, but Competition Looms
02/27/12 5:00 AM PT | CRM Buyer | 402 Words

... hit it out of the park with quarterly earnings for its fiscal fourth quarter and full fiscal year, which ended Jan. 31, 2012. Total Q4 revenue was US$632 million, an increase of 38 percent on a year-over-year basis, topping the $624...

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NICE inContact February 12 webinar