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Denis Pombriant
Podcasting Around the Virus - and Beyond
03/10/20 12:09 PM PT | CRM Buyer | 1610 Words

Smaller shows like Oracle MBX and Salesforce Connections will contain hundreds of presentations at a minimum, so just plastering the Internet with your presentations will overwhelm your customers.

Second, companies pay good money to attend shows by footing the bill for expensive...

Denis Pombriant
The Really Big Salesforce-Vlocity Deal
02/27/20 10:30 AM PT | CRM Buyer | 795 Words

When Oracle bought Siebel it made Schmaier a wealthy man. He promptly dropped out of the CRM business in what proved to be one of the few times an executive said he wanted to spend more time with his family and actually meant...

Richard Adhikari
Microsoft Injects New AI Features Into Dynamics 365
02/20/20 9:41 AM PT | CRM Buyer | 1085 Words

The Big Picture
The announcements "represent an important strategic move for Microsoft, trying to beat the bigger players -- Salesforce, Oracle , SAP -- by having a better integrated portfolio, though the proof is yet to come," said Nicole France,...

Denis Pombriant
The New App Dev CRM Model
02/05/20 12:11 PM PT | CRM Buyer | 1131 Words

My Two Bits
Take nothing away from Salesforce, Microsoft and Oracle in the CRM/CX space. They all have good platforms, and they've generated some interesting apps. They've also bought a lot of apps and incorporated them. There's nothing wrong with...

Rob Enderle
Is Icahn Attempting a Hostile Takeover of HP? Figuring Out the Backstory
01/27/20 4:00 PM PT | TechNewsWorld | 1538 Words

Hostile Mergers: A Game of Misdirection
One exception to the usual pattern was Oracle's hostile acquisition of Peoplesoft. In that case, Oracle was up front about the fact that it wanted to shut down and absorb Peoplesoft, which was...

Mick Brady
Grabbing the Cybersecurity and Privacy Problems by the Horns: ECT News Roundtable, Episode 3
01/23/20 1:26 PM PT | TechNewsWorld | 2799 Words

"We encrypt very little of the data we use, and I can see a time coming when encryption is standard. Oracle already provides encryption in its cloud, and that's something we need to get after," suggested Pombriant.

"I'd add we need...

Mick Brady
Business/Customer Sweet Spots: ECT News Roundtable, Episode 2
01/16/20 1:11 PM PT | TechNewsWorld | 3227 Words

"The moves of companies like Apple and Oracle to mine customers for money and the continuing issues surrounding Google's sales of customer information remain problematic," he added.

"Companies are prioritizing other things over protecting their customers," said Moyle. "If that's true,...

Richard Adhikari
Adobe Offers Experience Manager as Cloud Service
01/15/20 11:07 AM PT | CRM Buyer | 810 Words

Edge on the Competition
Oracle and Salesforce have been offering service clouds for years, and SAP is working with Accenture to develop vertical service clouds for industries.

Adobe's heritage in content development gives it the edge, because "Experience Manager...

Jay Reeder
Chatbot or Human? Combine Both to Achieve Customer Service Success
01/07/20 12:08 PM PT | CRM Buyer | 1367 Words

In fact, 80 percent of business decision-makers planned to start using a chatbot in some way or another by 2020, an Oracle survey found.

So, how are chatbots proving to be so beneficial?

When used correctly, customer service chatbots can...

Denis Pombriant
Just Wait Till Next Year
12/18/19 11:13 AM PT | CRM Buyer | 1266 Words

Vendors to watch include Zoho, Salesforce, Oracle and Microsoft.

A Big Deal: DevOps
Most CRM consumers don't have much knowledge of Dev Ops, which is an approach that merges management tools and technologies with culture shift and development strategies within...

Denis Pombriant
Should Oracle Split?
12/09/19 12:02 PM PT | E-Commerce Times | 1668 Words

A Modest Proposal
The question I want to ask here is whether Oracle should consider a similar gambit, a split. Oracle arguably is in better shape than HP was when it split, after hemorrhaging money through a cascade of ill-considered...

Richard Adhikari
Amazon Ratchets Up Competition in 5G, Hybrid IT
12/05/19 9:12 AM PT | TechNewsWorld | 1013 Words

AWS is copying Oracle's Exadata Database Machine approach, suggested Holger Mueller, principal analyst at Constellation Research .

"If Oracle puts an Exadata server in your corporate datacenter, you provide the connections and the space and the power, and Oracle manages...

Denis Pombriant
Dreamforce Points to New Disruption
12/04/19 4:00 AM PT | CRM Buyer | 1720 Words

In this, Einstein Voice is not dissimilar to products from Oracle , Zoho and many other vendors today. Where Salesforce shines is in the completeness of its offering -- from the fundamental existence of the product to the training it offers through...

Denis Pombriant
Salesforce and Microsoft in Another Deal
11/14/19 11:28 AM PT | CRM Buyer | 531 Words

Azure is a fine database, though I don't know it as well as I know Oracle .

My concern is that high performance in data storage today means in-memory and autonomous, things that Oracle is good at. In a world where data...

Denis Pombriant
The Information Utility, Continued
11/13/19 5:12 PM PT | E-Commerce Times | 917 Words

For instance, Oracle and Microsoft earlier this year announced an effort to make their cloud databases interoperate, and Microsoft and others have announced common data model projects.

Now Salesforce, AWS and Genesys have teamed up to announce their own common data model...

Denis Pombriant
The Force May Be With Microsoft
11/02/19 4:00 AM PT | E-Commerce Times | 988 Words

It has been marked by fierce litigation too, so the award may not be the end of it. Oracle sued over the process, claiming it was unfair. It focused its ire on Amazon, which appeared to be the leading candidate. CTO Larry Ellison...

Denis Pombriant
Zoho's Catalyst to Growth
10/21/19 12:07 PM PT | CRM Buyer | 848 Words

A Different Animal
Companies like SAP and Oracle have been in the enterprise space for a long time and are trying to navigate the challenges of cloud computing . So far, their technologies are good, but they face an uphill...

Denis Pombriant
Autonomous Linux and the IT Utility
10/12/19 3:51 AM PT | E-Commerce Times | 1228 Words

... Oracle's struggle to enter the cloud infrastructure market was the focus of a recent article in Bloomberg Businessweek . The company came late to cloud computing , joining the fray only after competitors like Microsoft and Salesforce had established dominant positions,...

Kayleigh Halko
Now Is the Time for Sales Organizations to Embrace AI
10/11/19 11:18 AM PT | CRM Buyer | 1270 Words

Artificial intelligence is arguably the most disruptive technology to emerge over the last few decades. Consumers are producing data at record...

Denis Pombriant
OpenWorld Takeaway
09/24/19 11:33 AM PT | CRM Buyer | 927 Words

... was speaking to an Oracle executive about some of the company's announcements at last week's OpenWorld, and my impression that the company has changed so much that it is difficult to recognize it from the entity it was just a few years...

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