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Denis Pombriant
Podcasting Around the Virus - and Beyond
03/10/20 12:09 PM PT | CRM Buyer | 1610 Words

Smaller shows like Oracle MBX and Salesforce Connections will contain hundreds of presentations at a minimum, so just plastering the Internet with your presentations will overwhelm your customers.

Second, companies pay good money to attend shows by footing the bill for expensive...

Rob Enderle
Is Icahn Attempting a Hostile Takeover of HP? Figuring Out the Backstory
01/27/20 4:00 PM PT | TechNewsWorld | 1538 Words

Hostile Mergers: A Game of Misdirection
One exception to the usual pattern was Oracle's hostile acquisition of Peoplesoft. In that case, Oracle was up front about the fact that it wanted to shut down and absorb Peoplesoft, which was...

Denis Pombriant
The Really Big Salesforce-Vlocity Deal
02/27/20 10:30 AM PT | CRM Buyer | 795 Words

When Oracle bought Siebel it made Schmaier a wealthy man. He promptly dropped out of the CRM business in what proved to be one of the few times an executive said he wanted to spend more time with his family and actually meant...

Richard Adhikari
Microsoft Injects New AI Features Into Dynamics 365
02/20/20 9:41 AM PT | CRM Buyer | 1085 Words

The Big Picture
The announcements "represent an important strategic move for Microsoft, trying to beat the bigger players -- Salesforce, Oracle , SAP -- by having a better integrated portfolio, though the proof is yet to come," said Nicole France,...

Denis Pombriant
The New App Dev CRM Model
02/05/20 12:11 PM PT | CRM Buyer | 1131 Words

My Two Bits
Take nothing away from Salesforce, Microsoft and Oracle in the CRM/CX space. They all have good platforms, and they've generated some interesting apps. They've also bought a lot of apps and incorporated them. There's nothing wrong with...

Mick Brady
Grabbing the Cybersecurity and Privacy Problems by the Horns: ECT News Roundtable, Episode 3
01/23/20 1:26 PM PT | TechNewsWorld | 2799 Words

"We encrypt very little of the data we use, and I can see a time coming when encryption is standard. Oracle already provides encryption in its cloud, and that's something we need to get after," suggested Pombriant.

"I'd add we need...

Mick Brady
Business/Customer Sweet Spots: ECT News Roundtable, Episode 2
01/16/20 1:11 PM PT | TechNewsWorld | 3227 Words

"The moves of companies like Apple and Oracle to mine customers for money and the continuing issues surrounding Google's sales of customer information remain problematic," he added.

"Companies are prioritizing other things over protecting their customers," said Moyle. "If that's true,...

Richard Adhikari
Adobe Offers Experience Manager as Cloud Service
01/15/20 11:07 AM PT | CRM Buyer | 810 Words

Edge on the Competition
Oracle and Salesforce have been offering service clouds for years, and SAP is working with Accenture to develop vertical service clouds for industries.

Adobe's heritage in content development gives it the edge, because "Experience Manager...

Jay Reeder
Chatbot or Human? Combine Both to Achieve Customer Service Success
01/07/20 12:08 PM PT | CRM Buyer | 1367 Words

In fact, 80 percent of business decision-makers planned to start using a chatbot in some way or another by 2020, an Oracle survey found.

So, how are chatbots proving to be so beneficial?

When used correctly, customer service chatbots can...

Laura DiDio
Oracle's Downward Spiral
01/05/12 10:40 AM PT | E-Commerce Times | 1549 Words

... be frank: The main reason Oracle's latest quarterly revenues nosedived was backlash from users fed up with two years of price hikes on products, technical support , maintenance and licensing contracts -- and not because of a correction in the overall...

Richard Adhikari
Oracle's Cloud Rolls In
06/07/12 11:21 AM PT | E-Commerce Times | 683 Words

... Oracle on Wednesday announced what it described as the industry's broadest cloud strategy , outlining a vision of offering customers a soup-to-nuts cloud solution. The development has been seven years in the making, involving relentless engineering and innovation, key strategic acquisitions, and...

Laura DiDio
As Larry Rips Rivals, Oracle Products and Services Slip
11/19/10 5:00 AM PT | E-Commerce Times | 1637 Words

Where Oracle's chief executive is involved, it's never just about the matter at hand. There's always a bigger agenda -- and it usually involves a grand spectacle.

Pass the Popcorn
In this case, Ellison is attempting to shoot and...

Laura DiDio
Silicon Valley Showdown: Oracle vs. HP
09/24/10 5:00 AM PT | E-Commerce Times | 2206 Words

When two elephants fight, it is the grass that gets trampled. (African proverb) The private settlement of HP's lawsuit against Oracle over its hiring of Mark Hurd as co-president after weeks of public wrangling is welcome news to everyone but the corporate attorneys.

Richard Adhikari
Much Seen but Little Hurd at Oracle's OpenWorld
09/20/10 12:20 PM PT | LinuxInsider | 1164 Words

... spectators crowded in to see keynote speeches Monday at Oracle's OpenWorld 2010, the question on everyone's lips was: What's Mark Hurd going to say? The recently ousted HP CEO was hired by Oracle CEO Larry Ellison shortly after Hurd left HP...

Laura DiDio
NAD Finds Oracle's Pants on Fire
05/12/12 5:00 AM PT | E-Commerce Times | 1221 Words

... pays to advertise, right? Not necessarily, as Oracle found out when it tangled with IBM recently over advertisements in which Oracle claimed its servers were faster and much less expensive than IBM hardware. Unlike Oracle's ongoing Java copyright and patent infringement suit...

Richard Adhikari
Oracle, Salesforce Feud Boils Over With Benioff Keynote Snub
10/05/11 1:56 PM PT | CRM Buyer | 966 Words

... long-simmering feud between Oracle and Salesforce.com leaped off the back burner into the open Tuesday, when Salesforce CEO Marc Benioff tweeted that Oracle head honcho Larry Ellison had canceled the keynote address that Benioff was scheduled to make Wednesday at OpenWorld, Oracle's...

Richard Adhikari
Oracle Bets on High End With Sparc T4 Servers
09/27/11 12:17 PM PT | E-Commerce Times | 657 Words

... Oracle announced its new Sparc T4 server line on Tuesday, stating the new machines outperform IBM Power7 and HP Itanium-based systems. In fact, the Sparc T4-4-based SuperCluster is 2.4 times faster than an all-IBM solution and 5.7 times faster than the HP...

Richard Adhikari
Oracle Seeks Its Ton of SAP Flesh in Court
11/02/10 5:00 AM PT | CRM Buyer | 877 Words

... Oracle faced off with SAP in an Oakland, Calif., court on Monday in a hearing to determine the amount of damages the former is owed over its claim that SAP stole its software. Oracle reportedly wants US$2.3 billion dollars, while SAP is...

Richard Adhikari
Oracle Lawsuit Claims Google Slurped Its Java
08/13/10 11:49 AM PT | LinuxInsider | 1241 Words

... Oracle on Thursday filed suit against Google for patent and copyright infringement in the latter's development of the Android operating system . Google "knowingly, directly and repeatedly infringed Oracle's Java-related intellectual property," according to the suite, which "seeks appropriate remedies for their...

Richard Adhikari
Oracle Puts Third-Party Support in Crosshairs
01/28/10 8:52 AM PT | E-Commerce Times | 855 Words

... Oracle says it will focus strongly on customer service and support for customers of both its products and those of Sun Microsystems , whose acquisition it completed on Wednesday. "We believe our customers deserve the best level of support and it's our...

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