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NICE inContact February 12 webinar

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Rob Enderle
Rumblings in the Cloud
02/10/20 11:15 AM PT | TechNewsWorld | 1690 Words

If you think about it, it was Azure, Microsoft's Cloud effort, that put the company back on the technology map and founded its valuation increase so it could challenge Amazon, Apple and Google for the most valuable company title. The same could...

John P. Mello Jr.
Razr Reviews Raise $1500 Durability Question
02/11/20 10:54 AM PT | TechNewsWorld | 1181 Words

"At a peak brightness of just 386 nits, the Razr's screen is far too dim compared to leading flagships from Apple and Samsung, which routinely achieve nearly twice that these days," he wrote.

"Motorola says 'bumps and lumps are normal,' and...

John P. Mello Jr.
Report: FBI Got Apple to Roll Over on iCloud Encryption
01/23/20 9:15 AM PT | E-Commerce Times | 991 Words

The plan would have removed Apple's ability to decrypt users' backups. The company dropped it after representatives of the FBI complained that taking that action would deny the agency one of the most effective means of gaining evidence against iPhone-using suspects,...

John P. Mello Jr.
DoubleTake App Turns Your iPhone Into a Multi-Cam Studio
01/29/20 4:00 AM PT | TechNewsWorld | 1068 Words

"This could indeed be a killer app that could provide more fuel to Apple's high-end phone sales," he added. "The marketing team at Apple is probably running wild with creative ideas for TV commercials to promote this new video capability."


Mick Brady
From Personal to Planetary: ECT News Roundtable, Episode 4
01/30/20 12:47 PM PT | TechNewsWorld | 2859 Words

Healthy Attachments
Wearable health monitors include everything from Fitbits and Apple Watches to more specialized medical devices. They can collect an enormous amount of data on users' personal health statistics and exercise patterns.

In addition to supporting users' health...

Mick Brady
The Two Faces of Open Source: ECT News Roundtable, Episode 5
02/06/20 11:00 AM PT | TechNewsWorld | 1797 Words

"It's this deference to authority -- in a specific context -- that is weirdly dissonant with a social climate right now where perceived 'elites' are distrusted in favor of the expressed will of the community of non-elites, but it's a real thing and you see it every day like in the way people flock to the Apple ...

Peter Suciu
Tech's Role in Addressing Coronavirus and Other Potential Pandemics
01/31/20 4:00 AM PT | TechNewsWorld | 1348 Words

Some companies are heeding such advice. Apple CEO Tim Cook on Tuesday announced restrictions on employee travel and even took the drastic measure of shutting down one store in China.

The question is whether restricting travel and utilizing quarantine practices be...

Rob Enderle
Is Icahn Attempting a Hostile Takeover of HP? Figuring Out the Backstory
01/27/20 4:00 PM PT | TechNewsWorld | 1538 Words

For instance, when Broadcom attempted a hostile acquisition of Qualcomm, it was believed to be backed by Apple, which appeared to want to eliminate iPhone competitors and gain control of Qualcomm's intellectual property, potentially returning it to market leadership.

The U.S.

John P. Mello Jr.
Google CEO Adds His Voice to AI Regulation Debate
01/21/20 4:00 AM PT | E-Commerce Times | 991 Words

"I wish Google, Facebook, Amazon and Apple had that point of view before they built the AI-driven system we now all live with known as surveillance capitalism," he wrote.

Pichai is correct when he says AI must be regulated, observed Greg...

Rob Enderle
The CEO of the Decade
01/20/20 10:14 AM PT | TechNewsWorld | 1658 Words

Another was Steve Jobs, who successfully turned around Apple but had a reputation for being cruel and vindictive.

Historically the focus in choosing CEO of the decade has been on their financial accomplishments, but that approach has left us in a world...

Rob Enderle
A Secret Strategy That Could Be Apple's Fatal Self-Inflicted Blow
12/09/19 10:29 AM PT | TechNewsWorld | 1656 Words

... Intel and a bunch of professors connected to Apple and the FTC last week came out in support of the Judge Koh verdict against Qualcomm, even though it had been shown that the foundational evidence was manufactured contrary to the wishes of...

John P. Mello Jr.
Apple to Conduct 3 Medical Studies Using Research App
11/19/19 4:00 AM PT | TechNewsWorld | 1070 Words

... is getting into the medical research field with its recent announcement of three studies to be conducted through its Research app. Apple Watch and iPhone users in the United States can use the app to enroll in the Apple Women's Health Study,...

John P. Mello Jr.
Apple, DoJ Grapple Over Cracking Terrorist's iPhones
01/15/20 4:00 AM PT | TechNewsWorld | 1149 Words

Barr called out Apple for refusing to help the FBI recover data on the phones owned by the cadet, Lt. Mohammed Saeed Alshamrani, who also was a member of the Royal Saudi Air Force.

"We have asked Apple for their help in...

Richard Adhikari
Apple Feature Forces Change in Online Ad Industry
12/11/19 10:38 AM PT | E-Commerce Times | 842 Words

However, Apple is not alone in blocking tracking cookies.

Firefox's Enhanced Tracking Protection blocks third-party cookies by default. Microsoft announced it will do the same with its Edge browser; and Google will add cookie blocking controls to its Chrome browser.


Jeff Kagan
Beware the Problems Lurking in the Next macOS Upgrade
12/06/19 9:45 AM PT | E-Commerce Times | 591 Words

... seems every time Apple issues an upgrade to its operating systems, many users get burned. The iOS upgrade typically works but the changes takes some getting used to, creating a certain amount of frustration for many iPhone and iPad users. However, macOS...

Jack M. Germain
Samsung Debuts Sleek Galaxy Chromebook
01/07/20 4:00 AM PT | TechNewsWorld | 1743 Words

Demand issues aside, Lommel said, the marketing suggests Samsung wants to create a new presence in a market segment Apple traditionally has dominated: hip urban professionals. "The inclusion of a 4K screen at this price point will be attractive to those who...

Richard Adhikari
Tech Firms Join Forces to Create Smart Home Connectivity Standard
12/19/19 10:50 AM PT | E-Commerce Times | 882 Words

... Apple, Google and the Zigbee Alliance are teaming up on a new Internet Protocol-based standard for smart home device connectivity, they jointly announced Wednesday. Connected Home over IP will be an open source project. A working group will define a specific...

Denis Pombriant
Dreamforce Points to New Disruption
12/04/19 4:00 AM PT | CRM Buyer | 1720 Words

Partnership With Apple
Three of the six major announcements stemming from Dreamforce were about partnerships with other vendors. News of Microsoft and AWS partnerships dribbled out before the conference, and some activity with Apple also was indicated. Salesforce seemed to...

Rob Enderle
CES 2020: Prepare to Be Amazed
01/06/20 9:34 AM PT | TechNewsWorld | 1505 Words

Expect a massive number of 5G phones and designs showcasing that Apple no longer drives smartphone design. The new designs aren't due until mid-year, but I think you'll be surprised at how creative some of the phone companies will be -- in particular...

Ido Bornstein-HaCohen
6 Customer Service Trends to Watch in 2020
12/12/19 12:08 PM PT | CRM Buyer | 1187 Words

We've already started to see this trend come to life, with WhatsApp and Apple Business Chat both fully opening up their messaging platforms for businesses in 2019.

4. Voice Assistants and Customer Service
Over the last couple of years, improvements...

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NICE inContact February 12 webinar
How concerned are you about online disinformation during the U.S. presidential election cycle?
Very concerned -- Internet companies haven't done enough to address the issue.
Very concerned -- there's really no effective way to counter it.
Somewhat concerned -- companies have stepped up to lessen the impact.
Somewhat concerned -- voters are less naive this time around.
Not at all concerned -- the threat is overblown.
Not at all concerned -- voters have learned to fact-check for themselves.
NICE inContact February 12 webinar