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Results 65-80 of 96 for Charles King.

11g Release Has Oracle Database Geeks Gushing

Oracle has rolled out the next iteration of its core database product line. Oracle Database 11g, the company proudly claims, is the result of 15 million test hours and 36,000 person-months of development. "Oracle Database 11g, built on 30 years of design experience, delivers the next generation of e...

BEST OF ECT NEWS

The Ultimate in Service Automation at Home

In the not-so-distant future, the mundane will become borderline miraculous. The home washing machine will order its own repairs and the sprinkler system will call you on your cell phone to say the lawn service has broken one of its water spouts and it is now wasting water. The car will tell you to ...

Acxiom to Go Private in $3B Cash Deal

Two private equity investors have agreed to acquire Acxiom, which provides customer data integration technology, data products, database services, IT outsourcing, consulting, analytics and privacy services. ValueAct Capital and Silver Lake, which focuses on large-scale investments in technology-driv...

Oracle Makes PLM Play With Agile Buy

Oracle has entered the product lifecycle management niche with a flourish through its acquisition of best-of-breed vendor Agile Software. While there are other active PLM vendors, Agile offers a difficult-to-replicate line of products and functionality that address product innovation and the introdu...

OPINION

What Does Darwinian Theory Have to Do With CRM?

Last week, I got into the idea of evolution as it relates to the technology market and used Microsoft and Salesforce.com to illustrate the need to keep multiple plans percolating so that a company can take advantage of a move in the market. Evolution is an important filter through which I view the w...

The Ultimate in Service Automation: No Customer Required

In the not-so-distant future, the mundane will become borderline miraculous. The home washing machine will order its own repairs and the sprinkler system will call you on your cell phone to say the lawn service has broken one of its water spouts and it is now wasting water. The car will tell you to ...

Analytics: In-House or Outsource?

Do you get the analytics you need to drive your Internet business? Is your design team data-driven? Does your whole marketing team understand how to measure its own success? If not, you're one of many organizations struggling to find a place for analytics within the organization. This isn't unusual...

The Art and Science of Choosing Net Marketing Channels

As the online space expands and becomes ever more complex, Web marketers are finding that they have to cherry-pick among the many possible technology marketing channels available to be exploited. Online marketing has evolved from links to banners to search engines. While search engines are by far th...

Oracle Replaces IBM Tech for Siebel OnDemand

Oracle is replacing the IBM tech stack that has supported the Siebel OnDemand application with, not surprisingly, its own tech stack, according to statements made by executive vice president Charles Phillips during a recent conference call. Before its acquisition by Oracle, Siebel had a close relati...

Implementing a Web Analytics Solution for your site can be fraught with all kinds of peril, but knowing what you're in for goes a long way toward avoiding the biggest headaches, as Part 1 of this two-part series points out. Part 2 continues the discussion of effective ways to deal with potential pro...

Implementing a tag-based Web analytics solution is rarely the slam-dunk that vendors imply. Depending on how your site is structured and how dynamic your content is, tagging can range from fairly straightforward to fiendishly complex. How can you tell which experience you're likely to be in for? Thi...

Kana Update Focuses on Translation, Compliance

Kana has updated its knowledge management and customer service suite, IQ 9.1, with new workflow capabilities that give users more control over content translation. Other upgrades provide more precise ways to document changes to the knowledgebase for compliance purposes. A new workflow automatically ...

Siebel Customers Mull Uncertain Future With Oracle

Oracle's US$5.85 billion acquisition of Siebel is expected to be finalized on Tuesday, after a scheduled vote by Siebel shareholders to approve the transaction, which was first announced in September. The wait has given Siebel users a chance to contemplate what the future may bring under Oracle pare...

Oracle’s Fusion Details Raise Questions for CRM

At a recent corporate event, Oracle provided much additional detail about integration and architecture plans for its Fusion project -- the company's strategy to deliver next-generation applications, middleware and architecture based on its recent acquisitions. However, the CRM sector is still in the...

Social Security Administration: The Next Salesforce.com?

In the last U.S. presidential election the candidates clashed on the issue of privatizing the Social Security system. I'll leave the political debate to the professional politicians, but I would like to address this matter from the standpoint of millions of U.S. workers. Many of them are already b...

INDUSTRY ANALYSIS

Has Oracle Lost Its Way?

They're at it again -- Oracle and (reluctantly) PeopleSoft -- like siblings in the back seat on the ride to grandma's house. Now that a federal court has said that Oracle's pursuit of its rival is OK on anti-trust grounds, Oracle is trying to clear the remaining hurdles, such as the European Commis...

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