- Welcome Guest
- Sign In
- Welcome Guest
- Sign In
Aspect Communications, a provider of enterprise customer-service solutions, has announced it is postponing its proposed public offering of 12 million shares of common stock. The sale was to include the sale of 9.3 million shares by specific shareholders. According to the company, the sale was not in...
Getting CRM wrong is more common than getting it right, according to a new study released by IBM and titled "Doing CRM right: What it takes to be successful with CRM." In fact, just 15 percent of companies seem to achieve that goal. The study, conducted in late 2003 and early 2004 by the IBM Institu...
Microsoft extended its move into the business intelligence market this week through its acquisition of ActiveViews, a privately held developer of ad hoc reporting software based in Provo, Utah. The purchase follows a general trend of consolidation in the business intelligence arena. The software gia...
Global securities and investment services firm Morgan Stanley is dialing up a VoIP solution from Avaya that will let its Institutional Securities Group place internal and external telephone calls over the Internet. The move is likely to help simplify Morgan Stanley's IT infrastructure by reducing th...
Loading ...
Social CRM
See all Social CRM