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Results 41-60 of 1494 for Jack M. Germain.

How to Avoid the Cost of Churn With Better Customer Experiences

Customer churn is costing mid-market companies an average of $5.5 million per year. Retailers need to avoid the expensive mistakes that result in such disastrous churn. This presents a clamorous alarm to marketers. One solution to this costly predicament is to get sales teams to work effectively, an...

Open Source Joins Efforts to Create Gene Therapies for Rare Diseases

Some 400 million patients worldwide are affected by more than 7,000 rare diseases; yet treatments for rare genetic diseases remain an underserved area. The father of a boy born with a rare disease created the RareCamp project and the OpenTreatments Foundation to enable patients to create gene therap...

REVIEW

New Netrunner 21.01 ‘XOXO’ Worthy of Hugs and Kisses

When I last visited the ever-changing Netrunner distribution, I said that Netrunner Linux still went its own way. That was its twentieth rebirthday upgrade over its then 10-year history in late February 2020. The same is true for Netrunner 21.01 XOXO -- now with more modern trappings. This new relea...

Need More From Your Digital Ad Spend? Adopt Contextual Alignment

Many digital marketers spend too much on targeting an already loyal customer base rather than tapping into new streams. Dr. Jorge Barraza, professor of applied psychology at the University of Southern California, has a plan to help advertisers reach consumers that would not normally buy their produc...

How Fixable Is the Unsafe Internet?

A recent study from Consumer Reports' Digital Lab reveals that 96 percent of Americans agree that more should be done to protect consumer privacy. But don't expect to see a whole new alternative Internet emerging any year soon. Instead, you will see a focus on software offerings built around privacy...

Fortune 500s Hit by MS Exchange Breach Maybe Still Unaware

Jonathan Cran, founder and CEO of Intrigue, a cybersecurity startup based in Austin, Texas, used his company's network security tools to compile a list of Fortune 500 companies still exposed to last month's Microsoft Exchange breach. Potentially, many of those companies may not know their networks a...

Intrigue Funded to Develop New Attack Surface Management Platform

Startup information security firm Intrigue has announced a US$2 million seed round led by LiveOak Venture Partners for a new attack service management platform that helps secure enterprise networks. The Intrigue tools scan all public, exposed attack surfaces inside and outside a company. The seed fu...

Google’s Vested Interest in Linux Security

Google is now paying developers more money to work on securing their Linux kernels this year. The gesture may well be the start of the company's bid to enforce a tighter grip on open source. Google's action comes on the heels of rising threats to Linux that unfolded in the last year, as hackers pivo...

EXCLUSIVE INTERVIEW

How to Ride the ‘Consumer Wave’ to Better Customer Experiences

Even the most customer-centric businesses can overestimate their performance or miss the broad trends in customer behavior. That is why NICE inContact conducts annual surveys that track the customer experience from the perspective of businesses and consumers. CRM Buyer discussed the recent findings...

Sophisticated CRM Now at the Core of Customer Success

With most workers continuing to work remotely, CRM has become an important tool for managing relationship risk. Financial firms have to deal with market and operational risk, consumer retailers have to focus on supply chain risk, and all companies have to keep an eye on economic risk. Relationship r...

REVIEW

Latest LinDoz: An Ideal Windows-to-Linux Crossover

MakuluLinux is an unusually creative operating system that developer Jacque Montague Raymer is constantly changing with each major upgrade. Some of these changes are radical and innovative. Trust me on this point. I have had my hands on so many Linux varieties that the really good ones are in a leag...

SECURITY

Cybersecurity Fears Trigger Migration From the Public Cloud

Cloud cybersecurity -- or a lack of it -- is feeding a frenzy of companies out of the public cloud. A similar concern about managing compliance obligations is keeping organizations from moving to the cloud in general. However, much of the growing concerns over cloud cybersecurity result from experie...

New Dev Tool Brings Automation to Code Changes

Sourcegraph has launched an automated internal coding tool that allows enterprises to automate and track large-scale code changes across all repositories and code hosts. The new tool, called Batch Changes, also provides developers and enterprises ways to manage the resulting change sets through che...

AI, ML Not Yet a Plug-and-Play Proposition for Marketers: Study

Personalization and automation, two of the hottest buzzwords in the lexicon of CRM practitioners, are all the rage for marketers these days. But only 14 percent of organizations are using artificial intelligence or machine language to automate their marketing campaigns. A survey by Rackspace Technol...

Young Adults, Seniors Over 75 Most Susceptible to Cyber Fraud: Report

The most vulnerable cybercrime victims are young adults and adults over 75, according to the latest research revealed in the LexisNexis Risk Solutions biannual Cybercrime Report. The report reveals how unprecedented global change in 2020 created new opportunities for cybercriminals around the world,...

The Rise of Open Source: Pandemic, Economy, Efficiency, Trust

Those familiar with open source know that it works and comes with many benefits. A testament to the rising adoption of open source is the recent moves by software giants such as Microsoft, IBM, and Oracle into the open-source community. This corporate migration to open source is continuing as many o...

How to Rebuild Trust After E-Commerce Blunders

One of the big marketing decisions confronting e-commerce vendors today is whether current performance is good enough. Online vendors need to consider their customers' shopping experience in order to assess existing barriers to stronger shopper responsiveness to digital storefronts. For retailers wh...

REVIEW

Trisquel Linux Wraps Polish and Productivity Into Four User Needs

Trisquel Linux is one of those computing staples you wished you knew about much sooner. This Linux distribution has been around literally for years and is extremely polished. It offers a family of Linux editions that meet or exceed the needs of home users, small enterprises, and educational centers....

New Customer Experience Needs and Commerce Trends for 2021

Commerce analysts do not see consumers shedding their newfound buying options in the wake of a post-pandemic marketplace. Concerns for health safety, social distancing, and remote working will remain priorities for many shoppers. Merchants who demonstrate that they are able to quickly get products t...

EXCLUSIVE INTERVIEW

Lessons Learned From the SolarWinds Supply Chain Hack

In a recent Linux Foundation blog post titled "Preventing Supply Chain Attacks like SolarWinds," the foundation's Director of Open Source Supply Chain Security, David A. Wheeler, adamantly pushed the need for software developers to embrace the LF's security recommendations. Given the magnitude of th...

Should employers consider job seekers' social media posts when hiring?
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