Welcome | Sign In
CRMBuyer.com
iTunes Store

ACROSS THE APPLE UNIVERSE
TuneUp: An iTunes Librarian, Archivist and Concierge

Print Version
E-Mail Article
Reprints
TuneUp: An iTunes Librarian, Archivist and Concierge

TuneUp is based on the premise that there's a better way to manage your digital music in iTunes. The plug-in from a company by the same name provides an interface that captures all sorts of missing information and adds it to a user's music library. It even tells you when your favorite artists will be performing in your area. And it has its own antenna-head mascot.


eMarketer Whitepaper: Optimizing the E-Commerce Experience
From the Web to the Contact Center, are you prepared to proactively engage and keep your savvy customers? Read how e-commerce leaders are optimizing their sites with ratings, reviews, live help, Web analytics, mobile and more.

Gabriel Adiv is a music lover.

Like many music lovers who manage their digital music in iTunes, he once bemoaned how labor-intensive that could be.

Unlike many music lovers, though, he decided to do something about it.

Adiv, with his sidekick Raza Zaidi, founded San Francisco-based TuneUp Media in 2007, and a year later, their company introduced an iTunes plug-in by the same name.

The plug-in cleans up an iTunes library, adding missing information to songs stored there, as well as importing absent cover art, making recommendations based on a track you're listening to, and creating customized concert calendars based on the artists in your library and your physical location.

iPod Parallels

"I had been thinking of the idea on and off for years," Adiv told MacNewsWorld. "The truth is, I was surprised that no one had created an application that works well and addresses those issues."

He sees parallels between the development of the iPod and TuneUp.

"There were MP3 players out for seven years before the iPod came out," he explained, "but until the design and user experience was created by Apple (Nasdaq: AAPL), it didn't really hit mainstream."

By comparison, he continued, there have been developers who have been trying for years to do what TuneUp does through retagging MP3 files.

"In playing with those," he noted, "we quickly realized that either they were really hard to use and super geeky, or they were inaccurate."

Swiss Army Knife for Music

Moreover, the company wanted to forge an application with a broader view of music than that embraced by the retaggers.

"We wanted to create an application for music lovers like ourselves that was going to be a Swiss Army knife of sorts," Adiv asserted.

Building that Swiss Army knife did pose some challenges for the TuneUp team.

"There is so much nuance and detail in regards to identifying songs," Adiv said.

For example, there can be hundreds of releases of an individual song -- a live version, a remastered version, a greatest hits version, an original album version and cover versions.

Craziness Shield

"The biggest challenge for us was creating an interface that could capture the most accurate identification of the music and present it in a way that wasn't overwhelming," Adiv observed.

"We wanted to shield the user from all the craziness that goes on behind the scenes in identifying tracks," he continued. "We tried to do as much smart filtering at the backend [as possible], so the user doesn't have to monkey with it."

A key component of the new software was the music database that would be used to clean up a user's iTunes library.

"After kicking the tires of a few, we definitely felt that Gracenote was the right [one] to work with," Adiv said.

The company, which was purchased by Sony (NYSE: SNE) last year, had not only a large database, but also solid music recognition technology, he explained.

In addition, "its software development kit was much more robust and stable than what some other folks were bringing to the table," he said.

Absence of Metadata Standard

Why is it so difficult to maintain an iTunes library?

Because collectors are getting their files from a number of sources -- CDs, blogs, social networks -- that may have different ways of storing metadata, Adiv maintains.

"You can get the same artist labeled 10 different ways because there's no standard metadata scheme," he noted. "That's as much of an issue as the missing metadata itself."

Captain Tuneup

Once TuneUp was ready for market last year, Adiv wanted to put a human face on the product. That face was "Captain Tuneup," a cartoon figurehead wearing a helmet with lightening bolts emanating from an antenna on top of it.

"If you look at anything from the Jolly Green Giant to Cap'n Crunch, there's something cool about associating a mascot with whatever service or function you're bringing to the table," he said. "We wanted people to think about him as the buddy you go to for cool music."

TuneUp has more than 200,000 registered users and has cleaned up 125 million tracks since its introduction, according to Adiv.

The company will continue to focus its future development efforts on its flagship product, he said, although an iPhone app is on the radar screen.


Print Version E-Mail Article Reprints More by John P. Mello Jr.


More by John P. Mello Jr.

VMware Fuses Performance With Convenience
November 16, 2009
Fusion 3.0, the latest virtualization app from VMware that lets Mac users run Windows alongside OS X, puts an emphasis on performance. VMware built it specifically to leverage the 64-bit capabilities of Snow Leopard with a new 64-bit native engine. Its Migration Assistant for Windows lets Mac switchers recreate their old Windows PC inside a Mac, file by file.
Mouse Meets Multi-Touch
November 09, 2009
Apple's latest peripheral, the Magic Mouse, takes the concept of multi-touch that the iPhone and iPod touch popularized and merges it with a button-free mouse. As one's mouse is a direct point of contact between human and machine, any changes made to it can be a divisive issue. Some users love the new abilities Magic Mouse brings to the table; others just can't stand the thing.
Samsung Intrepid: Sleek Hardware Makes Up For Uncomfy OS
November 09, 2009
Samsung has built its Intrepid smartphone with a solid set of hardware. Its physical keyboard is comfortable for thumb-typing, and its camera sports a number of advanced features for a phone cam. The Windows Mobile 6.5 OS it's saddled with can be uncomfortable and unintuitive at times, but it may be at least a familiar interface for the business users the Intrepid targets.
Don't miss a story -- sign up for our FREE e-mail newsletters and view the latest headlines at a glance.
Tech News Flash [ View Sample ]
E-Commerce Minute [ View Sample ]
ECT News Network Weekly Newsletter [ View Sample ]
Shortcuts
ECT News Network Information
Reader Services
Corporate
ECT News Network