CRM News: CRM: Web 2.0 Portal to Link CRM Job Seekers

Web 2.0 Portal to Link CRM Job Seekers

By Erika Morphy
CRM Buyer
09/13/07 4:00 AM PT

MyCRMcareer.com's goal is to increase industry competency for the CRM professional. The integrated platform will allow CRM professionals to network with peers, much as people do on Facebook or MySpace.com, to develop their own content through such tools on the site as podcasts, audio files, blogs and videos and to showcase their own skills and accomplishments.

Run Your Entire Contact Center in the Cloud
Many businesses are increasingly seeking ways to improve the quality, flexibility, and scalability of their traditional call centers. Download this free white paper and learn the top 8 reasons to consider going virtual.

A CRM consultancy will be launching what it describes as the first CRM Web 2.0 portal for executive recruitment and career development in this industry.

Located at myCRMcareer.com, the Web site will be managed by Bruce Culbert, Ted Hartley, and Paul Greenberg, principals at BPT Partners.

Besides employment opportunities, it will offer career management and placement services, general industry resources, exclusive content -- Greenberg is the author of "CRM At the Speed of Light" -- and Web 2.0 tools for users.

"There is a demand in the industry for a Web site that offers both content and these Web 2.0 tools," Hartley told CRM Buyer.

MySpace.com for CRM

The site's goal is to increase industry competency for the CRM professional, Hartley said. The integrated platform will allow CRM professionals to network with peers, much as people do on Facebook or MySpace.com, to develop their own content through such tools on the site as podcasts, audio files, blogs and videos, and to showcase their own skills and accomplishments.

Users will also be able to search other CRM professionals' profiles, he added.

The Web site will go live on Monday in conjunction with Gartner's (NYSE: IT) 2007 Customer Relationship Management Summit, which is being held in Hollywood, Fla., next week.

Another Monster?

Much of the site's ultimate success will depend on its content and the participation of the industry's top leaders and vendors, said Rebecca Wettemann, vice president of Nucleus Research. If it will be just a portal for job opportunities, she told CRM Buyer, it is unlikely to attract the necessary visitors, or job postings for that matter.

"The CRM industry, given all the mergers and acquisitions that have happened over the years, is a fairly tight community, so a Web site like a Linkedin is usually sufficient to make new contacts," she said.

For jobs below the C-level or VP-level, she added, "I can just search for CRM on Monster.com."

CRM-specific resources that can help people develop their careers, on the other hand, will be a welcome addition to the industry, Wettemann said.

"It is very important to note that what we will be launching on Monday is just the beginning of how we expect the site to evolve," Hartley said. "We will continue to roll out updates and additional releases frequently."

Next Article in CRM

Dreamforce Ideas
September 12, 2007

Dreamforce has become one of the must-attend events on the IT calendar in the last few years. Its importance ranks with SAP's Sapphire and Oracle's Open World as events that transcend being simply meetings of specific product users -- these meetings have become the defining events in their spheres. In Salesforce.com's case, Dreamforce is the epicenter for pioneers and thought leaders in on-demand computing.

More by Erika Morphy

Windows 7 Flies Off the Shelves
November 06, 2009

Early sales figures on Windows 7 boxed software suggest a high level of consumer enthusiasm for the OS. Unit sales were a whopping 234 percent higher than Vista's out of the gate. The revenue haul was not as impressive, as Microsoft offered sharp discounts to spur presales. Also, sales of PCs with Windows 7 preinstalled have been lackluster -- but October is historically a weak month for PC sales.

Southwest Doesn't Fool Around
November 06, 2009

Either Southwest Airlines had better deals for my favorite route than its competitors or its superior Web site tools made it easier for me to ferret them out. Either way, kudos to Southwest. In the not-so-hot department were the airline's long list of what passengers weren't allowed to do and its very short list of what Southwest was obliged to do for them. Left me feeling a little chilly.

Commerce Search Puts Google Inside Retailers' Catalogs
November 05, 2009

Google has launched a new cloud-based search tool targeting enterprise-level e-commerce operations, just in time for the 2009 holiday selling season. Commerce Search provides a set of features designed to improve the relevance of results for consumers searching a retailer's own product catalog, while boosting cross-selling opportunities.

[Search More...]