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How helpful are the credit protection services companies like Equifax offer following a data breach?

Posted September 11, 2017 through September 18, 2017 (130 Votes)
I've used them and they've helped substantially.
0.77%
I've used them and been victimized anyway.
0.00%
I've used them but I don't know if they make a difference.
10.00%
I think they're a good idea but I haven't used them.
7.69%
Companies should offer them routinely -- not just after a breach.
16.15%
They're just a PR ploy to make it seem companies care.
65.38%


Which best describes your opinion of customer service chatbots?

Posted September 4, 2017 through September 11, 2017 (120 Votes)
The convenience they provide to communicate with a website operator is magnificent.
6.67%
They are acceptable only if I can initiate the chat session. I don't like being prompted to chat.
28.33%
I like the concept but the technology is inconsistent and needs further development.
19.17%
Chatbots are impersonal and annoying.
45.83%


Under what payment terms are you most likely to try a new online product or service?

Posted August 28, 2017 through September 4, 2017 (156 Votes)
I will pay upfront if I see value in the product or service offerings, have confidence in the website, and can cancel any time.
16.03%
I will register my payment information in return for a limited-time free trial of all the product or service offerings.
8.33%
I will try the basic features of a product or service on a "freemium" basis, and pay for full functionality later if I like it.
75.64%


What is most important to you when shopping online?

Posted August 21, 2017 through August 28, 2017 (156 Votes)
Obtaining exactly the right product.
37.18%
Finding the lowest price.
23.72%
Fast, free delivery and easy, free returns.
26.92%
Dependable customer service.
4.49%
I shop online only as a last resort.
7.69%


How do you feel about flying on a pilotless plane?

Posted August 14, 2017 through August 21, 2017 (320 Votes)
No way -- if there's a screw-up, you can't just jump out.
22.81%
I'd do it -- flights are pretty much entirely automated anyway.
17.19%
I'm skeptical but open minded, especially if fares would be much less.
12.50%
I would try it if there were *someone* on board to take over in a pinch.
38.12%
It's the wave of the future -- I'm resigned to it.
9.38%


When do you change your mobile carrier?

Posted August 7, 2017 through August 14, 2017 (166 Votes)
Often -- I keep searching for a good one, but so far they're all bad.
4.82%
Regularly -- when I buy a new phone I usually try a new carrier.
0.60%
Occasionally -- whenever the competition offers me a much better deal.
16.27%
Rarely -- I like my current service and plan.
47.59%
Hardly ever -- I don't like my carrier but I have few options.
30.72%


What should U.S. tech companies do about China?

Posted July 31, 2017 through August 7, 2017 (168 Votes)
Transition from using its cheap labor market to more U.S. manufacturing.
36.31%
Enter contracts only if basic U.S. principles are met and rights guaranteed.
16.07%
Make reasonable trade-offs to gradually expand Western influence there.
14.29%
Get out asap -- tensions are building, and China's restrictions are intolerable.
17.26%
Maintain the status quo and keep politics separate from business.
16.07%


How do you feel about shopping for your next new phone?

Posted July 24, 2017 through July 31, 2017 (293 Votes)
I can't wait for the new iPhone.
9.90%
I'm eagerly awaiting the Galaxy Note 8.
7.85%
I enjoy shopping for a great bargain, not necessarily a new model.
17.75%
I dislike the phone shopping experience -- it's too confusing.
3.07%
Phones have become boring -- I wish I could get excited.
23.21%
Switching phones is monumentally inconvenient and annoying.
38.23%


How urgent is the need to provide broadband services for rural U.S. communities?

Posted July 17, 2017 through July 24, 2017 (205 Votes)
It's critical to the entire economy, and everyone should share the cost.
31.22%
If rural residents really want high-speed Internet, they should foot the bill.
8.29%
Internet providers will benefit -- they should build out their own networks.
30.73%
The government should ensure that everyone is connected, but broadband isn't necessary.
9.76%
People who choose to live off the grid do so for a reason -- leave them alone.
11.71%
Providers should improve broadband services in heavily populated areas first.
8.29%


What's your take on summer sales spurred by Amazon's Prime Day?

Posted July 10, 2017 through July 17, 2017 (179 Votes)
Amazon Prime is a great deal, and Prime Day is a good intro.
12.29%
Prime Day deals aren't that great -- it's mostly hype.
41.34%
It's nice to shop for deals without holiday gift-giving pressure.
5.59%
Turning summer into a shopping season is ruining summer.
7.26%
I'm all for competition and lower prices any time of the year.
18.44%
I won't shop at Amazon on Prime Day or on any other day.
15.08%


What's the best way to defend against a future U.S. election cyberattack?

Posted July 3, 2017 through July 10, 2017 (202 Votes)
The government must take the lead, and the tech industry should support its efforts.
18.32%
The government is paralyzed -- the tech industry must take the lead.
17.33%
Tech companies need to develop stronger solutions to combat fake news.
3.96%
Modern voting technologies should be abandoned in favor of paper ballots.
22.77%
Voters should become more informed and less gullible.
18.32%
Politicians should set aside their personal ambitions and unite for the country.
19.31%


What's your reaction to Amazon's acquisition of Whole Foods?

Posted June 26, 2017 through July 3, 2017 (302 Votes)
I'm excited -- both companies are great.
16.23%
I'm worried Whole Foods will change for the worse.
9.27%
I'm all for high-tech grocery ordering and drone deliveries.
12.91%
This will mean more stores closing and more jobs lost.
15.56%
It's the wave of the future -- you can't stop progress.
11.26%
It's creepy -- I don't want Amazon taking over everything.
34.77%


What do you think of today's voice recognition technology?

Posted June 19, 2017 through June 26, 2017 (281 Votes)
It's great -- the tech has improved vastly in recent years.
14.95%
It's the wave of the future, but quality is still hit or miss.
28.83%
I like it for texting, especially when I'm driving.
5.69%
I only use it when I have to, like with IVR systems.
4.63%
I avoid using it, because most voice systems are still terrible.
16.01%
It's an unnecessary frill that I can easily live without.
29.89%


Which video game hardware maker has earned your loyalty?

Posted June 12, 2017 through June 19, 2017 (411 Votes)
I'm a diehard Sony PlayStation fan.
16.30%
I'm strictly a Microsoft Xbox gamer.
8.76%
I love the Nintendo Switch.
7.06%
I use and like all of the latest gaming wares.
4.14%
I've been in a gaming rut, and I'm ready for a change.
3.16%
None -- I'm a PC gamer only.
34.55%
None -- I'm a casual gamer only.
26.03%


Which of Apple's new or updated products excites you the most?

Posted June 5, 2017 through June 12, 2017 (190 Votes)
GPUs and displays
15.26%
iMac Pro
16.84%
watchOS 4
4.74%
macOS High Sierra
4.21%
iOS 11
33.16%
iPad Pro
12.63%
HomePod
13.16%

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What do you think of Apple's new iPhones?
I plan to buy an iPhone X.
I plan to buy an iPhone 8 or 8 Plus.
With the X, the iPhone 8 models already seem inferior.
Any of the new iPhones is better than any other phone.
No phone is worth $1K to me.
I'd never buy an iPhone, regardless of price.
The Entrepreneur's Phone System