CRM News: Personalization

Nortel Gives Up Manufacturing with Outsourcing Sale
June 30, 2004

Hoping a narrow focus on product development and customer service will help it turn itself around, Nortel Networks sold most of its major manufacturing plants to Flextronics, which will make Nortel's hardware on an outsourcing basis. Nortel said the sale will net the struggling company as much as US$725 million in cash.

IBM: Personalization Goes with Portals
February 10, 2003

Personalization technology goes hand-in-hand with portal tools, as IBM sees it. Corporate users have a hard time trying to figure out which content, information, applications and processes are relevant to them and their work, and open standards are only compounding the problem.

The Future of 3D E-Commerce
November 05, 2002

3D e-commerce is a pair of jeans seen from every angle. It is the ability to mix and match shoes, dresses, coats or belts; to explore the nooks and crannies of an entire home; and to capture the most realistic, detailed view possible. It is also entering the mainstream as companies strive to win consumers' hearts and pocketbooks. Are customers ready?

Microsoft To Sign EU Privacy Accord
May 16, 2001

Microsoft announced Tuesday that it will sign the "Safe Harbor" privacy protection agreement between the United States and the European Union.

Web Firms Up Ante on Privacy Regulation
January 31, 2001

While the U.S. Congress debates proposed Internet privacy laws, a tech industry group announced Wednesday that it has issued a set of self-regulatory guidelines in a bid to ward off federal intervention.