Thursday - May 8, 2008
CDC Software calls itself a "customer-driven company," and its product line reflects this. They offer solutions that help companies "understand, attract and keep valuable customers," which, of course, is the goal of business -- or should be, anyway. CDC has made a number of acquisitions in the past several years, most notably CRM solutions provider Saratoga Systems in April 2007. I recently got a chance to speak with Jason Rushforth, global vice president of financial services for CDC Software, about the direction the company is headed in the future.
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Wednesday - April 2, 2008
SAP has signaled its intention to hand the leadership reins to board member and deputy chief executive Leo Apotheker, naming him as co-CEO to serve alongside current chief Henning Kagermann, whose contract expires in 13 months. SAP has traditionally groomed its chief executives in this manner. Kagermann and his predecessor Hasso Plattner both served stints as co-CEOs before taking the helm.
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Friday - March 14, 2008
Convergys Chief Executive David F. Dougherty received compensation valued at $6 million in 2007, a year in which the call-center and billing services company saw profit rise 2 percent. Dougherty, who was appointed CEO in April 2007, drew a base salary of $710,000 and a performance-related bonus of $591,521 according to a regulatory filing Wednesday.
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Wednesday - March 5, 2008
The way we think of ourselves is not always the way others see us. There's nothing revolutionary about that idea -- it's common sense. What's interesting to me is the way it plays out in business. Not long ago, I was trying to help a client company try to figure out how to compete more effectively with its biggest opponent in the market.
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Thursday - February 7, 2008
The CTO position has grown in visibility over the last 10 years and become more closely tied to that of the CEO. It is understandable, then, that many customer advocates are wondering when -- or whether -- the CCO, another relatively new C-level executive position, will make that leap.
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Friday - February 1, 2008
Software as a Service, service-oriented architecture and Web 2.0 technology are fundamentally changing the way people and organizations work, enabling greater degrees of collaboration and restructuring everything from business and operational processes to the way software is licensed and priced, according to recently released research from Forrester Research.
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Monday - December 31, 2007
It is difficult to avoid the talk of a potential recession in 2008. Even firms whose product set or market niche are well suited for tight times don't like the thought of slow sales and bleak economic forecasts. RightNow Technologies, an established Software as a Service CRM vendor, is one of those companies.
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Friday - December 28, 2007
John Roberts, chairman and CEO of SugarCRM, is no stranger to the proprietary software that delivers most of the CRM functionality in the market today. The Washington, D.C.-native moved to Silicon Valley in his twenties and spent 12 years in the "trenches" as he puts it, developing products for enterprise vendors.
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Thursday - December 27, 2007
Now general manager of Microsoft Dynamics CRM, Brad Wilson's career trajectory has allowed him to deliver CRM to the market from many different vantage points -- and levels of resources. Wilson began at HP as a database software architect, moving into product management and marketing after a few years. He then moved to a startup company that was eventually acquired by one of the early CRM providers, E.piphany.
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Friday - October 5, 2007
Channel partner opportunity management firm BlueRoads announced on Sept. 17 a new lead referral module designed to help vendors gain strategic insight into the management of better sales channel yield. The new software module captures new referrals from a vendor's extended partner community and harnesses previously untapped sales opportunities.
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Thursday - October 4, 2007
Silicon Valley venture capitalists Bay Partners and Bessemer Venture Partners have pooled resources with Salesforce.com to roll out a fund that will invest in companies' development activities on Salesforce.com's platform. Typical investments will equal about $500,000 each, totaling $25 million over the next three years.
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