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Costolo Out in Twitter's Latest Round of Musical Chairs
June 12, 2015
Twitter is changing CEOs for the fourth time in four years. Incumbent Dick Costolo is stepping down July 1 and company cofounder Jack Dorsey will take over as interim CEO while the board searches, both internally and externally, for a suitable candidate to hold the post. Costolo will remain on Twitter's board, and Dorsey will continue to serve as CEO of Square, which he also cofounded.
Spotify Ain't Afraid of No Apple
June 11, 2015
Spotify has raised $526 million in its latest round of funding, according to reports that surfaced Wednesday. That's more than half the $1 billion Spotify raised in funding over the past nine years, said Susan Schreiner, analyst at C4 trends. Given that Apple just announced its new music-streaming service, why would companies pump all this money into Spotify?
The Changing Faces of the Wireless Industry
June 11, 2015
There seem to be two distinct sectors forming in the wireless industry. One side is wireless as part of a bundle of services. The other is wireless as a standalone product. This is not a case of one side being a winner and the other a loser -- they're just different. The rules for success seem to be changing as well. That means how we measure and track companies on both sides may have to change.
US Snooping Costs High-Tech Sector $35B and Counting
June 10, 2015
Other countries' concerns over U.S. government surveillance programs likely will cost American businesses more than $35 billion, according to a report released Tuesday by the Information Technology & Innovation Foundation. Originally it was thought that the fallout from Edward Snowden's revelations of U.S. mass surveillance programs would be limited to cloud service providers.
WWDC 2015 Didn't Need to Rouse Investors
June 10, 2015
Apple shares were down half a percent about an hour before the company set the tone for the next 12 months with its keynote address at its annual Worldwide Developers Conference on Monday. That story continued through day two of WWDC 2015. Still, the lead that couldn't be buried was the fact that Apple was still moving at a pace that saw the biggest quarterly profits in corporate history.
Cisco, IBM Bet Big on OpenStack
June 9, 2015
OpenStack, a free and open source cloud controller package that has been struggling to gain acceptance in the enterprise, took a giant stride forward when IBM and Cisco opened up their wallets last week. IBM announced it would buy hosted OpenStack private cloud provider Blue Box Cloud. Cisco announced plans to purchase Piston Cloud Computing, developer of the CloudOS operating system.
It's Streaming Time for Showtime
June 8, 2015
CBS-owned pay-TV service Showtime on Monday announced that it will make its standalone streaming service available on Roku players and Roku TV models, as well as via Sony's PlayStation Vue, for US$10.99 per month. The service will be accessible through those channels in July -- coinciding with the season premieres of Ray Donovan and Masters of Sex, which are slated to air on July 12.
The Perils of Employees' Trade Secret Plundering
June 8, 2015
Sometimes before new employees leave their jobs to join your company, they copy valuable company secret information onto portable thumb drives or they send that information to their personal webmail accounts. As the new employer, you may be hiring those employees because they have valuable information -- yet you don't want to be targeted by a lawsuit, along with the employees.
And the Dish Ran Away With T-Mobile?
June 4, 2015
T-Mobile, which has tried unsuccessfully several times to get acquired, is now in talks with Dish, according to press reports. The purchase price and possible cash-stock mix that could pay for the deal remain to be thrashed out. The two companies reportedly are planning a merger with Dish CEO Charlie Ergen to chair the new company and T-Mobile head John Legere (shown here) to be its CEO.
Catching the Next VoIP Growth Wave
June 4, 2015
VoIP, or Voice over Internet Protocol, started out being a very low-quality and clunky way to make free calls using an Internet-connected computer. As it has evolved, most of its growth has been on the consumer side, but that is now slowing. Growth is starting to come from the business side. So, what will the VoIP industry look like going forward? To predict its future, look at the ISP business.
AT&T May Leave Anti-Net Neutrality Ranks
June 3, 2015
AT&T has just revealed what it would take for it to change its stance on Net neutrality: regulators' approval of its purchase of DirecTV. The company has offered to accept the rules adopted by the FCC early this year, according to reports. It was just last month that the FCC denied petitions from a slew of companies -- including AT&T -- to delay its implementation of the rules.
Customer Satisfaction With Pay-TV, ISPs Hits New Low
June 2, 2015
"Customer first" is the motto businesses live by -- or should -- but that doesn't seem to resonate with companies providing pay-TV or Internet-access services, based on ACSI data gathered in Q1 of 2015. Customer satisfaction with information services fell to 68.8 percent, the lowest level in seven years. Subscription-TV services and ISPs are at the bottom of the 43 industries covered by the index.
Feds' Photobucket Strategy Could Hobble White Hats
June 2, 2015
There's a new twist in the way feds are seeking to penalize bad actors for making and distributing software used in crimes, suggest recent arrests by Justice Department and FBI officials. "There's a more concerted campaign to go after go after those folks who are distributing in the underground," said Tom Kellermann, chief cybersecurity officer at Trend Micro.
Senate Ready to Rumble Over Freedom Act Amendments
June 2, 2015
The U.S. Senate on Tuesday voted to close debate on the USA Freedom Act, a measure that would prohibit the NSA from the indiscriminate collection Americans' phone call data. The bill already has passed in the House. However, the brawling over the bill is not quite over. The Senate has yet to address several proposed amendments to the legislation before voting on it later on Tuesday.
Intel Buys Altera to Fulfill Moore's Law Promise
June 1, 2015
Intel has announced that it will acquire Altera, which makes field-programmable gate array technology, in an all-cash transaction valued at approximately $16.7 billion. Intel will pay $54 a share. The deal paves the way for Intel to develop new classes of products in the data center and Internet of Things market segments. Altera's share price jumped nearly 6 percent to close at $51.68 on Monday.
HP vs. Apple: The Contrast Is in the Turnaround
June 1, 2015
I was at Dell's analyst conference last week and HP Discover is this week. As I was considering the contrast between the two companies, I started to think the contrast between Apple and HP is greater. There is a lot of cross-pollination between the firms -- and given how often Apple has embarrassed HP in the market, you'd think HP would have learned from its mistakes. Apparently, it hasn't.
5 Reasons Jony Ive's Step Back Is Apple's Step Forward
May 28, 2015
There seem to be two major reactions to the "promotion" of Apple's Jonathan Ive to the newly created position of chief design officer: first, that he deserves the recognition and reward; and second, that this is the beginning of the end for Jony Ive's tenure at Apple. Apple released the news in the UK... on Monday, which was the Memorial Day holiday in the United States.
Charter, TWC Approval May Not Be Enough to Revitalize Cable
May 28, 2015
Will the Charter Communications, Time Warner Cable merger be approved? Comcast and Time Warner Cable decided to merge last year, but that deal eventually was blocked by regulators. After it fell apart last month, we all wondered what big deal might be next. Now we know. So will the Charter, TWC deal be approved? It's way too early in the process to know for sure one way or the other.
Subscribed 2015
May 27, 2015
There is no better company to look at to get a sense of the future of technology in business and society than Zuora. This might surprise many people, because companies like Oracle, Microsoft and Salesforce might come to mind more readily. To one degree or another, those companies feature their products and services, which are very important, but Zuora talks about business models.
Putting the EU's E-Commerce Puzzle Together
May 27, 2015
A substantial number of Europeans shop online, but few make purchases outside their own country. The European Commission aims to change that through a broad initiative to create a Digital Single Market for the European Union, announced earlier this month. One of the 16 steps the EC has taken toward achieving that goal is undertaking an antitrust investigation of the e-commerce sector.
Hush! Everybody's Listening!
May 27, 2015
Americans have been spied on by their own government for far longer than most realized, it turns out, and the United States National Security Agency's surveillance activities are just the tip of the iceberg. The FBI, which repeatedly has expressed dismay at Google and Apple securing their mobile OSes reportedly has become a major player in administering the NSA's warrantless surveillance program.
Charter, TWC Merger Could Be Fine With Feds
May 26, 2015
Charter Communications on Tuesday announced a deal to acquire and merge with Time Warner Cable, and also reaffirmed its commitment to buy Bright House Networks. The $56 billion cash-and-stock acquisition, if regulators give it a nod, will result in a merger of Charter Communications and Time Warner Cable under a new parent company called "New Charter." The deal values TWC at $78.7 billion.
Americans Hate Surveillance, Love Privacy: Report
May 21, 2015
Americans are deeply troubled by surveillance, data collection and the security of their data that's held by government agencies and private companies. The combined results of two Pew surveys suggest that the vast majority consider it important to be in control of their information. Eighty-eight percent of the respondents didn't want someone to watch or listen to them without their permission.
Xactly: From Transaction to Process
May 20, 2015
It is subtle, but in the spring conferences I see a pattern emerging around the importance of process. Admittedly, my analysis in this case is less than scientific, and I have no statistics to support my idea, but I my instinct says a trend toward process is beginning. Two conferences that support my contention include Xactly and Zuora, both of which are taking place this week in San Francisco.

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