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Results 1-20 of 729 for denis pombriant (0.003 secs).

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Denis Pombriant
Vertical Ventures
09/29/15 3:42 PM PT | CRM Buyer | 699 Words

I'm always looking for emerging trends at Dreamforce, the kinds of things that are hiding in plain sight. They might never...

Denis Pombriant
Dreamforce and Then Some
09/21/15 5:15 PM PT | CRM Buyer | 1235 Words

What a difference a decade makes. Ten years ago, the booths on the Dreamforce show floor were little more than outposts...

Denis Pombriant
On Selling
09/16/15 11:30 AM PT | CRM Buyer | 788 Words

I couldn't put my finger on it, but for a long time I have been uneasy about the selling discussion's direction...

Denis Pombriant
The Tyranny of Spreadsheets
09/10/15 9:46 AM PT | CRM Buyer | 701 Words

As a former sales and marketing guy, I am more than familiar with spreadsheets as a not-so-good tool for managing the...

Denis Pombriant
Dreamforce: Still the One
09/02/15 5:00 AM PT | CRM Buyer | 963 Words

We've watched as Salesforce emerged from the crowd in the dot-com era to become a massive company with a US$7 billion...

Denis Pombriant
To Personalize or to Be Authentic
08/26/15 4:23 PM PT | CRM Buyer | 706 Words

You might ask what the difference is between personalization and authenticity in CRM, and the answer is subtle. For a long...

Denis Pombriant
Back to School
08/20/15 6:33 PM PT | CRM Buyer | 616 Words

It felt like back to school this week at the CRM Evolution show in hot and muggy New York. The first...

Denis Pombriant
Full Circle's 80-20 Rule
08/14/15 6:48 PM PT | CRM Buyer | 519 Words

I recently talked with Bonnie Crater about changing her company's name, and something really struck home. Crater is CEO of Full...

Denis Pombriant
Gamifying Sales Comp
08/05/15 12:27 PM PT | CRM Buyer | 650 Words

Microsoft earlier this week announced that it has bought FantasySalesTeam, a sales gamification platform. The intent of the product is to...

Denis Pombriant
Salesforce's Lightning Announcement
07/29/15 5:00 AM PT | CRM Buyer | 710 Words

Spreadsheets suffered a body blow on Tuesday, when Salesforce announced new platform functionality. Soon all spreadsheets will be good for is...

Denis Pombriant
The Process/Platform Revolution
07/22/15 5:42 PM PT | CRM Buyer | 727 Words

I've been looking at process as the next big thing in CRM for a while. It only makes sense, for several...

Denis Pombriant
Meaningful Work and CRM
07/16/15 6:00 AM PT | CRM Buyer | 780 Words

Having meaningful work is one of the biggest challenges for many people at the bottom of the employment ladder. In Outliers:...

Denis Pombriant
Bridging the Front and Back Offices
07/09/15 5:00 AM PT | CRM Buyer | 698 Words

I've written many times about how conventional, premises-based ERP seems to be evaporating. CPQ -- configuration, pricing and quoting -- are...

Richard Adhikari
Salesforce Lightning Strikes Twice
08/31/15 7:02 PM PT | CRM Buyer | 657 Words

"With these announcements, Salesforce is getting ever closer to the ideal of letting any user develop and maintain standardized, sophisticated and maintainable apps, with or without declarative coding," said Denis Pombriant, principal at the Beagle Research Group.

"That's big," he told...

Richard Adhikari
Spredfast Gets Something to Shout About
08/25/15 10:19 AM PT | CRM Buyer | 541 Words

The social CRM sector "is very competitive and has been so for several years," Beagle Research Principal Denis Pombriant told CRM Buyer.

The biggest challenge resulting from deals like this is "always making sure you don't slow down as you grow,"...

Denis Pombriant
Beginning of a Paradigm
09/04/14 8:40 PM PT | CRM Buyer | 927 Words

I've been following the wearables space with great interest over the last year, from the first steps of products like Fitbit...

Denis Pombriant
Customer Experience Guru Joe Pine: Authenticity Is the New Quality
01/09/08 4:00 AM PT | CRM Buyer | 2044 Words

Denis Pombriant: You and your writing partner James Gilmore have been responsible for introducing some important ideas into the business world, like mass customization and the experience economy. How do you come up with ideas like that?

Joe Pine: Basically, we...

Denis Pombriant
'Well, I Am a Systems Guy'
12/15/10 5:00 AM PT | CRM Buyer | 909 Words

Denis Pombriant interviewed by John Taschek at Dreamforce.

Of Clouds and Forces
Nonetheless, if you look at the now eight clouds you are likely to miss -- or underestimate --...

Denis Pombriant
The On-Demand Call Center
08/30/06 4:00 AM PT | CRM Buyer | 1060 Words

Listen to Denis Pombriant (6:30 minutes)
Having the technology and the business model was not enough, however, especially in this market, because once a company made the big call center investment, it had to make the investment work out -- and...

Denis Pombriant
The Sales Web
08/09/06 4:00 AM PT | CRM Buyer | 1088 Words

Listen to Denis Pombriant (5:47 minutes)
In this case, customers have evolved to a point where they have changed the way many markets work. About a hundred years ago, mass markets were created, and fifty years ago, roughly, mass marketing...

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