TechNewsWorld Talkback

Re: Tech Support Forecast: Partly Cloudy
Posted by: Jack M. Germain 2009-04-23 15:34:12

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Moving a company into cloud computing changes a lot more than just where the servers happen to be located. For instance, tech support might move out the door as well. In some cases, tech support workers may still have their desks, but they will no longer be their company's go-to guys when a problem develops. Instead, they will have to talk to their own go-to guys at cloud central -- or perhaps be replaced by an engineer at the cloud service provider's location.

A school in the clouds
Posted by: timnelson 2009-04-24 18:19:22 In reply to: Jack M. Germain

Have introduced cloud computing to the school where I work. This has given the school more control over IT, therefore saving a considerable amount of money on IT support. In fact, the group most anti our change has been our IT provider!