See Full StoryOpenOffice, an alternative to Microsoft Office, sounds like a software dream on the surface: free office productivity tools that can operate on a multitude of platforms, compatibility with a range of file formats, and the ability to alter the program as developers release new code. No license hassles, no forced upgrades. Although OpenOffice's appeal may grow as Microsoft's licensing rules change and its customers threaten to abandon ship, the transition remains costly and time-consuming.
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