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There was a time when customizing enterprise software was a long, drawn-out, often painful affair. Then along came Software as a Service, recalls Dan Druker, senior vice president for Intacct, an on-demand financial management and accounting application. It was really easy for Ingres -- a provider of open source database software and one of his company's early clients -- to integrate and then customize a joint Salesforce.com-Intacct implementation.
The problem with SalesForce and most of these other tools is that they lock you into their proprietary architecture, making it impossible to deploy the application behind the customer's firewall. Further, the cost structure is so high that the only company making a profit is SalesForce.
I recommend taking a look at development environments, such as www.Eclipse.org that are open-source; well-known environments such as www.Microsoft.com and SaaS application environments such as www.SaaSWizard.com, that support a hybrid model.
The key point with all these products is that you can purchase licenses outright and either deploy as a SaaS service or install behind the customer firewall for tight integration with back-end systems.
I recommend taking a look at development environments, such as www.Eclipse.org that are open-source; well-known environments such as www.Microsoft.com and SaaS application environments such as www.SaaSWizard.com, that support a hybrid model.
The key point with all these products is that you can purchase licenses outright and either deploy as a SaaS service or install behind the customer firewall for tight integration with back-end systems.
