CRM Buyer Talkback
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Organizations continue to innovate, develop and distribute applications in-house, taking a cautious approach to the adoption of Software as a Service and associated service-oriented architecture. Greater ease of integration, stronger tool sets for customization, a greater range of applications and tailored configuration capacity were listed by application software decision makers as reasons organizations prefer to rely on the on-premise and in-house development and deployment option.
I also have an article regarding saas vs in house
http://www.ideyatech.com/2008/11/saas-vs-in-house-application-development/
http://www.ideyatech.com/2008/11/saas-vs-in-house-application-development/

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