CRM Buyer Talkback

Re: SugarCRM CEO John Roberts: On-Demand Dynamics Are Changing
Posted by: Erika Morphy 2007-12-30 16:35:30

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John Roberts, chairman and CEO of SugarCRM, is no stranger to the proprietary software that delivers most of the CRM functionality in the market today. The Washington, D.C.-native moved to Silicon Valley in his twenties and spent 12 years in the "trenches" as he puts it, developing products for enterprise vendors. Then, like all good open source devotees, he began questioning the manufacturing and engineering process behind these products.

Re: SugarCRM CEO John Roberts: On-Demand Dynamics Are Changing
Posted by: SplendidCRM 2007-12-30 16:44:00 In reply to: Erika Morphy

Roberts talks a good game about open-source, but the truth is that they use a bait-and-switch approach. They give away just enough via GPL to claim open-source, but they use a proprietary license for the Professional and Enterprise versions. SplendidCRM offers much of the same features of SugarCRM Pro, but all their features are available in the open-source version.