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CRM Buyer Talkback

When Mobile CRM Goes Too Far, Part 3

As important as it is to have a mobile CRM strategy, you can have too much of a good thing. The trick is to walk the fine line between an insufficient mobilization effort and one that's overly aggressive. That line is different for employees who need easy access to data while traveling than it is for customers for whom a little contact goes a long way.
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SAP Pulls Hybris Into Its Stable

SAP has been slow to move to the cloud, but lately it appears to be working aggressively to make up lost ground. "With more and more customer interactions moving to the digital domain, the ability to engage, nurture and fulfill that individual customer need in real-time requires a new world of dynamism not present in systems today," said SAP's Jamie Anderson, director of global solution marketing.
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ECT News Community » CRM Buyer Talkback

*	*	Topic	Posts	Last post	Date
		Re: Mobile CRM Gets Gamified	2	nicholassparks	2013-06-03 03:34:01
		Re: The Say-Anything Salesperson Is a CRM Killer	3	Imoyse	2013-06-01 08:18:55
		Re: CRM Vendors Are the Worst CRM Practitioners	2	Imoyse	2013-06-01 08:16:21
		Re: Siebel at 20	2	Siebel_Observer	2013-05-30 08:30:51
		Re: Economics Imitates Life, and Life Has a Lot to Do With CRM	2	Danielyhkim88	2013-05-11 15:20:03
		Re: Why Mobile CRM Rules	3	JohnPaterson	2013-04-29 07:20:26
		Re: Hoopla: It's a Brand New Sales Game	2	rcowen	2013-04-25 08:24:05
		Re: The Hidden Risks of Mobile CRM, Part 2	2	mikerich61	2013-04-24 06:37:34
		Re: 5 Things That Kill CRM ROI Dead	2	bradhodson	2013-04-12 12:58:01
		Re: Don't Rebuild Those Silos!	2	murraydunn	2013-03-29 09:09:14
		Re: The Time of a Mobile Ad's Life, Part 1	2	Treepodia	2013-03-15 10:15:00
		Re: Benioff's Social Proof	2	kerryritz	2013-03-07 07:51:33
		Re: Secrets for Speeding CRM Time to Value	2	bradhodson	2013-02-26 19:57:40
		Re: Big Data for Marketing	2	wilcoxaj	2013-02-22 14:59:15
		Re: Rethinking the Service Paradigm	2	rbacal	2013-02-06 07:10:22
		Re: Keys to Successful Mobile CRM	2	mikerich61	2013-02-01 02:20:56
		Re: We'll Call You: Putting an End to On-Hold Misery	2	johnvin9	2013-01-30 19:06:30
		Re: Sales Productivity	2	jheath3	2013-01-30 15:08:16
		Re: Machine Learning, TDA and the Future of Invention	2	JPNarowski	2013-01-23 10:21:26
		Re: 2013: The Year of Mobile CRM, Part 2	2	mikerich61	2013-01-23 08:05:56