Discussion Boards
ECT News Network welcomes reader input on topics we cover.
Feel free to browse our discussion boards, then just sign in to participate.
Comment on published articles, share your expertise by answering other readers' questions,
or start your own topics related to e-business and technology.

Bloomberg Caught With Hands in the Customer Data Jar
Financial institutions paying $20,000 a year for an information service might reasonably expect that their own personnel's activities wouldn't be subject to monitoring, so the outrage of Bloomberg customers whose data was combed by reporters is understandable. Bloomberg drew the blinds after news of the breach emerged, but that won't eradicate a very sour taste from a lot of customers' mouths.
Join the Discussion
|
Sorry, the CRM Niche Is Full at the Moment
Yes, customer relationship management solutions are vital for organizations, and social CRM has now worked its way into the mix. So why would any software company want to introduce a new set of CRM tools into what's becoming a very crowded enterprise segment? For businesses considering that question, there are other ways to use technology and data to assist customers on their buying journeys.
Join the Discussion
|
|
|
There are currently 15415 posts
in 6822 threads in our forums.
|